At a Glance
- Tasks: Manage member registrations and assist with queries in a dynamic office environment.
- Company: Join the Law Society of Scotland, supporting over 13,000 solicitors.
- Benefits: Enjoy flexible working, family-friendly perks, and professional development opportunities.
- Other info: Hybrid working model with a focus on diversity and inclusion.
- Why this job: Make a real difference in the legal sector while developing your skills.
- Qualifications: Previous admin experience and strong communication skills required.
The predicted salary is between 28013 - 28013 € per year.
We are looking to recruit a member registration co‑ordinator to join our busy member registration team. The team is responsible for maintaining the records of all Scottish solicitors and all legal practices in Scotland. The coordinator role includes a variety of administrative tasks from updating member details on the database to helping deal with incoming queries from members both via email and telephone.
The Law Society of Scotland is the professional body for over 13,000 Scottish solicitors and with over 170 staff members, our primary focus is to support a thriving profession of high quality and trusted solicitors in Scotland with access to justice for all. The work of the Member Experience Team includes providing support and services to our members through our confidential helpline, continuing professional training, certification and accreditation programmes, affiliate programmes, as well as ensuring all members are registered to practice.
At the centre of our organisation are the values of Respect, Openness, Progress, Inclusion, and Integrity which drive our teams to deliver the best possible service for the legal sector and beyond.
Key Responsibilities for this role:- To manage the member registration email inbox
- To attend the office on a hybrid basis to deal with all incoming print mail and scanning requirements
- To interact with members in an effective and courteous manner to understand their requirements and how to best assist them
- To deal with telephone queries or elevate as required
- To update membership data in the data management system
- To check application data prior to formal processing
- To carry out any other reasonable duties that may be expected by the senior staff of the department.
- At least one year’s previous administrative experience in a busy office environment
- Ability to prioritise and organise workload
- Good verbal and written skills
- Ability to use computer packages, particularly Microsoft Office products
- Good telephone manner
- Ability to analyse and assess information
- Standard Grade English and Maths, or equivalent
- A hybrid working environment
- Flexible working, to allow you to work around your lifestyle and commitments.
- Excellent family friendly benefits
- Learning and Development opportunities to enhance your skills or through programmes leading to professional or academic qualification.
- Various health and wellbeing benefits such as confidential counselling services, bike to work scheme, eyecare, and offers on well-known brands through Edenred.
The Law Society of Scotland is an equal opportunities employer, and we welcome applications from candidates with diverse backgrounds. We hold an Investors in Diversity Award in recognition of our commitment to advance fairness, respect, equality, diversity, inclusion and engagement within our organisation and the Scottish legal sector.
Member Registration Coordinator employer: The Law Society of Scotland
The Law Society of Scotland is an exceptional employer, offering a supportive and inclusive work culture that prioritises respect, openness, and integrity. With flexible hybrid working arrangements and a strong commitment to employee development, staff can enhance their skills while enjoying family-friendly benefits and health initiatives. Joining our dedicated team means contributing to the legal profession in Scotland while being part of an organisation that values diversity and promotes a thriving community of solicitors.
Contact Detail:
The Law Society of Scotland Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Member Registration Coordinator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Law Society of Scotland. Understand their values like Respect and Integrity, and think about how you can align your experiences with their mission. This will show them you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative tasks and member interactions. Role-play with a friend or in front of a mirror to boost your confidence. The more you practice, the more natural it will feel!
✨Tip Number 3
Show off your skills! During the interview, highlight your experience with Microsoft Office and any previous admin roles. Share specific examples of how you've managed workloads or dealt with queries effectively. This will help them see you in action!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Member Registration Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the role of Member Registration Coordinator. We want to see how you can contribute to our busy member registration team!
Show Off Your Communication Skills:Since you'll be dealing with queries from members, it's essential to demonstrate your verbal and written communication skills. Use clear and concise language in your application to reflect this ability.
Highlight Relevant Experience:If you've got previous administrative experience, make it shine! We’re looking for someone who can manage workloads effectively, so share examples of how you've done this in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at The Law Society of Scotland
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Member Registration Coordinator role. Familiarise yourself with the key responsibilities and how they align with the values of the Law Society of Scotland. This will help you articulate how your skills and experiences make you a great fit.
✨Showcase Your Communication Skills
Since the role involves dealing with queries from members via email and telephone, practice your verbal and written communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in busy office environments, to demonstrate your ability to interact courteously and efficiently.
✨Demonstrate Organisational Skills
The job requires prioritising and organising workloads, so be ready to discuss how you manage multiple tasks. Share specific examples of how you've successfully handled administrative duties in the past, particularly in high-pressure situations, to show that you can keep things running smoothly.
✨Embrace the Values
The Law Society of Scotland values Respect, Openness, Progress, Inclusion, and Integrity. Think about how these values resonate with you and prepare to share instances where you've embodied them in your work. This will show that you're not just a good candidate but also a cultural fit for their team.
