At a Glance
- Tasks: Manage member registrations and assist with queries in a dynamic team environment.
- Company: Join the Law Society of Scotland, supporting over 13,000 solicitors.
- Benefits: Enjoy flexible working, professional development, and health benefits.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Make a real difference in the legal sector while developing your skills.
- Qualifications: Administrative experience and strong communication skills are essential.
The predicted salary is between 28013 - 28013 € per year.
We are looking to recruit a member registration co-ordinator to join our busy member registration team. The team is responsible for maintaining the records of all Scottish solicitors and all legal practices in Scotland. The co-ordinator role includes a variety of administrative tasks from updating member details on the database to helping deal with incoming queries from members both via email and telephone.
The Law Society of Scotland is the professional body for over 13,000 Scottish solicitors and with over 170 staff members, our primary focus is to support a thriving profession of high quality and trusted solicitors in Scotland with access to justice for all. The work of the Member Experience Team includes providing support and services to our members through our confidential helpline, continuing professional training, certification and accreditation programmes, affiliate programmes, as well as ensuring all members are registered to practice. At the centre of our organisation are the values of Respect, Openness, Progress, Inclusion, and Integrity which drive our teams to deliver the best possible service for the legal sector and beyond.
Key Responsibilities for this role:
- To manage the member registration email inbox
- To attend the office on a hybrid basis to deal with all incoming print mail and scanning requirements
- To interact with members in an effective and courteous manner to understand their requirements and how to best assist them
- To deal with telephone queries or elevate as required
- To update membership data in the data management system
- To check application data prior to formal processing
- To carry out any other reasonable duties that may be expected by the senior staff of the department.
Requirements:
- At least one year’s previous administrative experience in a busy office environment
- Ability to prioritise and organise workload
- Good verbal and written skills
- Ability to use computer packages, particularly Microsoft Office products
- Good telephone manner
- Ability to analyse and assess information
- Standard Grade English and Maths, or equivalent
What we offer our employees:
- A hybrid working environment
- Flexible working, to allow you to work around your lifestyle and commitments
- Excellent family friendly benefits
- Learning and Development opportunities to enhance your skills or through programmes leading to professional or academic qualification
- Various health and wellbeing benefits such as confidential counselling services, bike to work scheme, eyecare, and offers on well-known brands through Edenred
The Law Society of Scotland is an equal opportunities employer, and we welcome applications from candidates with diverse backgrounds. We hold an Investors in Diversity Award in recognition of our commitment to advance fairness, respect, equality, diversity, inclusion and engagement within our organisation and the Scottish legal sector.
We are always on the look for new talent to join our incredible workforce. If you are looking for a new opportunity within the society, we would love to hear from you! You can find out more information about the law society and this role on our website. If this opportunity sounds like the one for you, click Apply now.
This vacancy will close at 12 noon on 27 May 2026. It is anticipated that interviews will take place during the week commencing 1 June via Teams. We are unable to accept CVs. Please fill out the application form in full.
Member Registration Co-ordinator employer: The Law Society of Scotland
The Law Society of Scotland is an exceptional employer, offering a supportive and inclusive work environment that prioritises the professional growth of its employees. With a strong commitment to work-life balance through hybrid working options and flexible hours, alongside comprehensive benefits including health and wellbeing support, the Society fosters a culture of respect and integrity. Join a dedicated team that plays a vital role in maintaining the standards of the legal profession in Scotland, while enjoying opportunities for personal development and contributing to a meaningful mission.
Contact Detail:
The Law Society of Scotland Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Member Registration Co-ordinator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Law Society of Scotland. Understand their values and mission, so you can show how you align with their goals during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show off your soft skills! As a Member Registration Co-ordinator, communication is key. Be ready to share examples of how you've effectively interacted with others in previous roles, especially in busy environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at the Law Society of Scotland.
We think you need these skills to ace Member Registration Co-ordinator
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Member Registration Co-ordinator and tailor your application to highlight your relevant experience.
Show Off Your Skills:We want to see your administrative skills shine! Be sure to mention any previous experience you have in busy office environments, especially if it involves managing emails or handling queries. This is your chance to show us why you're the perfect fit!
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts about your qualifications and experiences.
Apply Through Our Website:Don't forget to apply through our website! It's the best way for us to receive your application and ensures that you’re following the correct process. Plus, it shows us that you’re keen on joining our team!
How to prepare for a job interview at The Law Society of Scotland
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Member Registration Co-ordinator. Familiarise yourself with the tasks mentioned in the job description, like managing the member registration email inbox and updating membership data. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves interacting with members via email and telephone, it's crucial to demonstrate your verbal and written communication skills. Prepare examples from your previous experience where you effectively handled queries or resolved issues. This will highlight your ability to engage courteously and professionally with members.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. For instance, you might be asked how you would handle a difficult member query or prioritise tasks in a busy environment. Think of specific situations from your past work experience where you successfully navigated similar challenges, and be ready to share those stories.
✨Emphasise Your Organisational Skills
The ability to prioritise and organise workload is key for this position. Be prepared to discuss how you manage your time and tasks effectively. You could mention tools or methods you use to stay organised, such as to-do lists or project management software, to demonstrate that you can handle the demands of the role.
