At a Glance
- Tasks: Support client projects, manage data, and improve operational processes.
- Company: Join Law Debenture, a dynamic investment trust with a collaborative culture.
- Benefits: Enjoy competitive salary, performance bonuses, healthcare, and generous pension contributions.
- Other info: Diverse and inclusive workplace where your unique talents are celebrated.
- Why this job: Make a real impact while learning from brilliant colleagues in an innovative environment.
- Qualifications: Attention to detail, proactive attitude, and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About Law Debenture
Law Debenture is an Investment Trust supported by a wholly owned professional services business. LawDeb is an unusual and exciting proposition; on a day–to-day basis we are nimble, ambitious and small enough to know everyone by name, whilst also benefiting from the profile and credibility of a listed business. This is thanks to our 135‑year‑old FTSE250 investment trust and our fast‑growing independent professional services business of over 300 colleagues across 6 business lines. At LawDeb, doing work that has a positive impact is important to us. We need the very best people to be the custodians of our business for the next stage of our proud history and growth. We’re ambitious to innovate, collaborate and push forward in providing peace of mind and excellence for our clients and each other. We’re on a journey to shape a culture we’re all proud to be part of. One where everyone feels trusted, supported and empowered to own their success. Working at LawDeb, you will have access to our enviable network of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with.
Role Overview
The Business Operations Assistant plays a central operational role within the CSS Business Line, acting as the connection between client delivery roles, financial management and contract management. Directed by a team lead or manager with growing autonomy, you are expected to be enthusiastic, proactive and curious – maintaining accurate data within internal systems, supporting client delivery teams to keep engagements running smoothly, asking questions, flagging issues and demonstrating a genuine interest in the CSS business and the wider Law Debenture group.
Key Responsibilities
- Engagement and data management
- Manage client projects within PSA systems, ensuring accurate project setup, maintenance and lifecycle tracking
- Develop an understanding of client contracts and how contractual terms flow through to management information and reporting
- Maintain a consolidated operational tracker as the single source of truth for revenue forecasting, resource utilisation and live project data
- Begin to understand the pricing model, scope of services and billing process through the PSA system
- Billing and financial reporting
- Support month‑end billing processes including timesheet completion and revenue forecast reviews and data accuracy sign‑off
- Support Senior Business Operations Partner in reviewing and distributing regular MI and governance reports by consolidating data from internal systems and multiple sources, ensuring accurate formatting and timely delivery to stakeholders
- Systems and process improvement
- Contribute to PSA platform implementation and improvement projects by capturing operational requirements from an end‑user perspective
- Champion adoption of operational systems and tools, identify automation opportunities and flag inefficiencies to the team
- Support the Senior Operations Business Partner on projects to improve operational processes and business performance
- Team support and coordination
- Prepare team meeting slides using standard templates, collating updates and formatting content ahead of meetings
- Support the induction and onboarding of new CSS colleagues, including training on the PSA tool
- Arrange business line meetings and manage calendar invites as required
- Manage and respond to support requests within agreed SLAs, triaging tickets or resolving straightforward queries directly
Person Specification
- Strong attention to detail and pride in data accuracy
- Commercial Awareness: comfortable with billing processes, revenue forecasts and P&L basics
- Proactive and curious: you ask questions, build knowledge and spot inefficiencies
- Self‑starter: who owns their workload and escalates issues early
- Clear communicator: written and verbal, across teams
- Can do: solution‑focused attitude and is seen as helpful and supportive by stakeholders
- Understanding of CSS Services: its clients and how the business operates and is able to articulate those to others
- Experience with PSA platforms (Kantata) or finance tools
Your Reward
- Competitive salary with performance bonus scheme
- Generous pension contribution
- Full healthcare cover
- Health cash plan
- Life assurance
- Buy/sell annual leave scheme
Additional Information
People who thrive at LawDeb make the most of this foundation to grow themselves, help us improve and have fun playing their part in building the culture that’s fuelling our growth. LawDeb hires people based on personal merit and qualifications regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background or any other protected attribute. We celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to work. We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. If you feel that you require any reasonable adjustments to be able to participate in this recruitment process, please provide further details where prompted.
Please note that we have a thorough referencing process, which includes credit and criminal record checks.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Assistant in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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Don’t shy away from reaching out directly to firms like The Law Debenture Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Business Operations Assistant in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to The Law Debenture Group.
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How to prepare for a job interview at The Law Debenture Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with The Law Debenture Group.
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✨Show Your Passion for Finance
Since this is a full-time position, employers at The Law Debenture Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former The Law Debenture Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
