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- Tasks: Join us as a Digital Marketing & Events Manager, driving our online presence and orchestrating exciting events.
- Company: The Laundry is a beloved South London restaurant known for its modern British cuisine and vibrant community atmosphere.
- Benefits: Enjoy competitive pay, employee discounts, professional development opportunities, and team culture days.
- Why this job: Be part of a dynamic team, create memorable experiences, and showcase your creativity in a renowned establishment.
- Qualifications: 3+ years in digital marketing, 2+ years in hospitality, strong social media skills, and event planning experience required.
- Other info: Flexibility to work varied hours, including evenings and weekends, is essential.
The predicted salary is between 30000 - 42000 £ per year.
About The Laundry: The Laundry is a beloved South London institution, renowned for its modern British cuisine, exceptional wine list, and warm, inviting atmosphere. We pride ourselves on creating memorable dining experiences and fostering a vibrant community hub. Our recently launched and acclaimed "The Wild Table" dining experience has further elevated our culinary offering and garnered significant attention.
The Role: We are seeking a dynamic and highly organised individual to join The Laundry team in a unique and multifaceted role. As our Digital Marketing & Events Manager, you will be the driving force behind our online presence and the orchestrator of our exciting events and pop-up ventures. This role requires a strong blend of digital savvy, creative flair, and hands-on hospitality experience, as you will also be an integral part of our front-of-house team during busy day shifts.
Key Responsibilities:- Digital Marketing & Social Media Management: Develop and execute a comprehensive digital marketing strategy to promote The Laundry, "The Wild Table," and all associated events and pop-ups. Manage all social media channels (e.g., Instagram, Facebook, TikTok) including content creation, scheduling, community engagement, and performance analysis. Create compelling visual and written content (photos, videos, copy) that reflects The Laundry's brand identity and culinary excellence. Manage and update the restaurant's website, ensuring all information (menus, opening hours, event details) is current and engaging. Implement SEO best practices to improve online visibility and drive traffic. Monitor online reviews and feedback platforms, responding professionally and proactively. Develop and execute email marketing campaigns to engage our customer base. Stay abreast of digital marketing trends and identify new opportunities for growth.
- Events & Pop-Up Development & Management: Conceptualise, plan, and execute a diverse content of events, including "The Wild Table" experiences, special dinners, culinary workshops, and private functions. Identify and secure suitable venues and partners for pop-up restaurants, overseeing all logistical aspects from concept to execution. Promote events effectively through digital channels, local partnerships, and PR & influencer hosting initiatives. Oversee event setup and breakdown, ensuring a seamless experience for guests and staff. Gather feedback and conduct post-event analysis to inform future planning.
- On-Floor Hospitality Support: Support the front-of-house team during busy periods, including greeting guests, taking orders, serving food and beverages, and clearing tables. Maintain a thorough knowledge of The Laundry's menus, confidently answering guest queries. Assist with table management and guest flow to ensure a smooth dining experience. Embody The Laundry's commitment to outstanding customer service and contribute to a positive and professional atmosphere.
- Proven experience (3+ years) in digital marketing, specifically within the hospitality or food & beverage industry.
- Demonstrable success in managing social media platforms and developing engaging content.
- Strong understanding of SEO, email marketing, and web content management systems.
- Experience in planning and executing events, from conception to completion.
- A minimum of 2 years of hands-on hospitality experience in a busy restaurant environment, preferably in a front-of-house role.
- Excellent written and verbal communication skills.
- Proficient in using social media management tools, graphic design software (e.g., Canva), and email marketing platforms.
- Highly organised with exceptional attention to detail and the ability to manage multiple projects simultaneously.
- Proactive, self-motivated, and able to work independently as well as part of a team.
- A passion for food, wine, and delivering exceptional guest experiences.
- Flexibility to work varied hours, including evenings and weekends, as required by event schedules and restaurant demands.
- A competitive salary based on experience.
- The opportunity to be a key player in a renowned South London Establishment.
- A dynamic and supportive working environment.
- Employee discounts on food and beverages.
- Opportunities for professional development and growth.
- Opportunity to study WSET wine courses.
- Team away days of culture development.
To Apply: Please submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this unique role at The Laundry. In your cover letter, please highlight any specific examples of your success in digital marketing for hospitality and event management.
Job Type: Full-time
Social Media, Events & Marketing - Restaurant Support employer: The Laundry Restaurant
Contact Detail:
The Laundry Restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media, Events & Marketing - Restaurant Support
✨Tip Number 1
Familiarise yourself with The Laundry's brand and its unique offerings, especially 'The Wild Table'. Understanding their culinary style and customer experience will help you tailor your approach during interviews.
✨Tip Number 2
Showcase your social media skills by creating a mock campaign for The Laundry. This could include sample posts or strategies that highlight their events and dining experiences, demonstrating your creativity and understanding of their audience.
✨Tip Number 3
Network within the hospitality industry, particularly with professionals who have experience in digital marketing and event management. Attend local events or join online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 4
Prepare to discuss your hands-on hospitality experience in detail. Be ready to share specific examples of how you've contributed to guest experiences in busy environments, as this role requires both digital marketing expertise and front-of-house support.
We think you need these skills to ace Social Media, Events & Marketing - Restaurant Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital marketing and hospitality. Focus on your achievements in managing social media platforms and executing successful events, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, clearly outline why you are the ideal candidate for this position. Use specific examples from your past experiences that demonstrate your success in digital marketing within the hospitality sector and your event management skills.
Showcase Your Creativity: Since the role requires creative flair, consider including links to your portfolio or examples of content you've created for social media or events. This could be images, videos, or campaigns that reflect your style and effectiveness.
Highlight Your Hospitality Experience: Emphasise your hands-on experience in a busy restaurant environment. Mention any specific roles or responsibilities that showcase your ability to provide outstanding customer service and support front-of-house operations.
How to prepare for a job interview at The Laundry Restaurant
✨Showcase Your Digital Savvy
Make sure to highlight your experience with digital marketing and social media management. Prepare examples of successful campaigns you've executed, especially in the hospitality sector, to demonstrate your understanding of the industry.
✨Be Ready to Discuss Events
Since the role involves planning and executing events, come prepared with ideas for potential events you could organise at The Laundry. Discuss any past experiences where you successfully managed events from concept to execution.
✨Demonstrate Your Hospitality Experience
As this position requires hands-on hospitality support, be ready to share specific instances from your previous roles where you provided exceptional customer service. Highlight your ability to work under pressure during busy shifts.
✨Know The Laundry Inside Out
Research The Laundry and its offerings thoroughly before the interview. Familiarise yourself with their menu, recent events, and overall brand identity so you can speak confidently about how you would contribute to their success.