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- Tasks: Lead a dynamic team in maintaining equipment and ensuring top-notch guest experiences.
- Company: Join a vibrant company known for its exciting attractions and commitment to guest satisfaction.
- Benefits: Enjoy discounts, free attraction tickets, and a night shift allowance.
- Why this job: Be part of a fun, energetic environment while making a real impact on guest interactions.
- Qualifications: Experience in health and safety, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Full-time role with flexible hours, including weekends and nights, perfect for those seeking a unique job.
The predicted salary is between 36000 - 60000 £ per year.
Join our multi-skilled team as a Technical Supervisor and you'll be responsible for the day-to-day maintenance of equipment, the ride, and the facility as well as monitoring the performance of Technical Engineers, Improvers & Apprentices to ensure company standards and expected levels of workmanship and performance are achieved.
You will be expected to understand the requirements of our business and be able to work under pressure in a heavily guest focused environment. You must ensure full compliance with all safe systems of work and risk assessments and ensure through effective and proactive maintenance programs that all systems operate efficiently, effectively, and safely.
Working closely with senior technical managers you'll help to drive the key performance indicators and effectively manage the resource available to manage and control the work order and ppm maintenance system. This may also include covering for the Technical Manager when needed, providing clear direction to the team and on occasion support other attractions within the London Cluster.
You will additionally take on the role of Duty Engineer whilst the building is in operation, and your role will include carrying out planned preventative maintenance checks, performing tasks as per work orders including installation and repair works.
This role is Full Time, Permanent, averaging 42 hours per week (including breaks) and will include weekends, bank holidays and night shifts as part of a rota.
Qualifications and Experience- In-depth experience of Health and Safety, environmental and statutory legislation
- With a strong eye for detail you will ensure that all actions arising from inspection reports are resolved in a timely and cost effective manner
- A first class communicator to be an ambassador for the Cluster attractions
- Excellent verbal and written communication skills
- Ability to work as part of a team
- Ability to be flexible/adaptable as per the business operational requirements
- Proficiency in the Microsoft Office suite inclusive of Outlook, Word, Excel and Powerpoint
This is a highly challenging role, and we are looking for an enthusiastic and approachable person with a passion for guest interaction to join our energetic and vibrant team. If you enjoy working within a fun environment and would like a truly unique job, then this could be for you!
Benefits- Night shift allowance
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Rail annual season ticket loan
- Non-contractual bonus
- Discounted rates at Merlin hotels all over the world
- Employee pricing up to 55% off cinema tickets
Technical Supervisor in South East London employer: The lastminute.com London Eye
Contact Detail:
The lastminute.com London Eye Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Supervisor in South East London
✨Tip Number 1
Familiarise yourself with the specific equipment and systems used in the attractions you’ll be supervising. Understanding the technical aspects will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with current employees or professionals in similar roles within the industry. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your experience with health and safety regulations in detail. Given the emphasis on compliance in the job description, showcasing your knowledge and past experiences will set you apart from other candidates.
✨Tip Number 4
Highlight your ability to work under pressure and manage a team effectively. Be ready to share examples of how you've successfully led teams in high-stress environments, as this is crucial for the Technical Supervisor role.
We think you need these skills to ace Technical Supervisor in South East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance, health and safety, and team management. Use specific examples that demonstrate your ability to work under pressure and your attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your passion for guest interaction and how your skills align with the job requirements, particularly in managing technical teams and ensuring compliance with safety standards.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential, consider including examples of how you've effectively communicated in previous roles. This could be through team leadership, training, or guest interactions.
Highlight Flexibility and Adaptability: Emphasise your ability to adapt to changing operational requirements. Provide examples of situations where you successfully managed unexpected challenges or changes in a work environment.
How to prepare for a job interview at The lastminute.com London Eye
✨Show Your Technical Knowledge
Make sure to brush up on your technical skills and knowledge related to equipment maintenance and safety regulations. Be prepared to discuss specific examples of how you've successfully managed maintenance tasks or resolved technical issues in the past.
✨Demonstrate Leadership Skills
As a Technical Supervisor, you'll be leading a team. Highlight your experience in managing teams, mentoring apprentices, and ensuring high standards of workmanship. Share instances where you provided clear direction and support to your team.
✨Emphasise Guest Interaction
Since this role is heavily guest-focused, be ready to talk about your experience in customer service. Discuss how you handle guest interactions, especially in high-pressure situations, and how you ensure a positive experience for visitors.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think of examples where you had to make quick decisions regarding maintenance or safety, and be ready to explain your thought process.
