At a Glance
- Tasks: Create memorable guest experiences through warm and attentive service.
- Company: The Last Exchange, a vibrant new pub concept in London.
- Benefits: Competitive pay, flexible hours, discounts, and career development opportunities.
- Other info: Award-winning workplace with excellent progression and training pathways.
- Why this job: Join a passionate team and be part of an exciting new opening.
- Qualifications: A positive attitude, great communication skills, and a love for hospitality.
The predicted salary is between 28103 - 34348 £ per year.
The Last Exchange is a bold new concept from Individual Restaurants, inspired by the character and energy of London's historic markets. Combining exceptional British food, properly made drinks and genuine hospitality, we're creating a pub experience that celebrates quality, craftsmanship and great people. We're looking for passionate, energetic and guest focused Servers to join our opening team.
What You'll Do
- Welcome guests and create a fantastic first impression
- Deliver exceptional food and drink service
- Guide guests through our menu with confidence and enthusiasm
- Recommend dishes, drinks and pairings
- Build genuine connections with guests
- Work closely with the Bar and Kitchen teams
- Maintain high standards across your section
- Support both Front of House and Back of House teams whenever required, ensuring smooth day to day operations across the venue
- Help create a relaxed, vibrant and memorable atmosphere
What We're Looking For
- A passion for hospitality and delivering great guest experiences
- Positive attitude and strong work ethic
- Friendly, confident and approachable personality
- Great communication skills
- Ability to thrive in a fast-paced environment
- Strong attention to detail
- Team player who enjoys working with others
- Flexible approach to evenings and weekends
- Previous hospitality experience is desirable but not essential
Why Join the Last Exchange?
- Award Winner of The Sunday Times Best Places to Work 2024, 2025 & 2026
- Team activities and opportunities to raise money for charities
- Join a rapidly growing company with excellent opportunities for internal progression and career development
- Bespoke training and development pathway through our Rise programme
- Clear opportunities for promotion and career progression across our growing business
- Access to up to 40% of earned wages and financial wellbeing tools through Stream
- Employer contribution pension scheme
- Refer a Friend bonus scheme
- 50% off your food and drink bill at any of our restaurants, at any time, for up to 8 people
- 15% off your grocery bill at Iceland Foods
- Discounts and cashback from high street and online retailers
- Enhanced Maternity and Paternity packages
- Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services
- Option Health Care Plan
- The opportunity to be part of an exciting new London opening from day one
At The Last Exchange, we believe in taking the familiar seriously, putting hospitality before ceremony, championing character over convention and making every detail count. Apply today and help shape one of London's most exciting new hospitality destinations.
Server in London employer: The Last Exchange
The Last Exchange is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for passionate Bartenders. With award-winning recognition as one of The Sunday Times Best Places to Work, we offer bespoke training pathways, flexible working arrangements, and generous benefits including discounts, wellness support, and opportunities for career progression within our rapidly growing company. Join us in shaping a unique pub experience in London, where your contributions will be valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Server in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Last Exchange. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Last Exchange
Don't be shy about reaching out to The Last Exchange directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Server in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Last Exchange and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Last Exchange
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
