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For Companies At a Glance
- Tasks: Provide excellent customer service, manage bookings, and boost sales.
- Company: The Lash Lounge is a leading salon for lash extensions with over 100 locations across the US.
- Benefits: Enjoy performance bonuses, employee discounts, and free salon services.
- Why this job: Join a vibrant team focused on customer care and personal growth in a fun environment.
- Qualifications: 1+ years in customer service or retail, strong multitasking skills, and attention to detail.
- Other info: Experience with MindBody Software is a plus; flexible hours including weekends.
- Bonus based on performance
- Employee discounts
- Increase membership sales and retail sales
- Greet visitors and provide an excellent customer experience
- Book appointments in person or by phone
- Contribute to group operations, such as inventory maintenance
- Maintain a clean and inviting environment
- 1+ years customer service or retail sales experience
- Strong attention to detail
- Ability to multitask in a fast-paced environment
- Ability to work some weekends and some evenings
- Experience with MindBody Software is a plus!
- Hourly wage; commensurate with experience + Commissions on sales
- Growth opportunities
- Free lash extensions and all other salon services
- Discounts on retail products
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Front Desk Associate employer: The Lash Lounge
Contact Detail:
The Lash Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Associate
✨Tip Number 1
Familiarise yourself with the services offered at The Lash Lounge, especially lash extensions and related treatments. This knowledge will help you engage with potential clients and demonstrate your passion for the industry during your interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios you might encounter as a Front Desk Associate. This will prepare you to handle various situations with ease and show your commitment to providing an excellent customer experience.
✨Tip Number 3
Research membership sales techniques and be ready to discuss how you would approach selling memberships during your interview. Highlight any previous experience you have in sales and how you successfully increased sales in past roles.
✨Tip Number 4
If you have experience with MindBody Software, be sure to mention it. If not, consider familiarising yourself with similar booking systems, as this will demonstrate your ability to adapt quickly to new technologies and processes.
We think you need these skills to ace Front Desk Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service and retail sales experience. Emphasise any specific achievements in sales or customer satisfaction that align with the responsibilities of a Front Desk Associate.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention why you are excited about working at The Lash Lounge and how your skills can contribute to their positive work environment.
Highlight Relevant Skills: In your application, specifically mention your ability to multitask and your attention to detail. If you have experience with MindBody Software, be sure to include that as it is a plus for this role.
Show Enthusiasm: Express your enthusiasm for the position and the company in your application. Let them know you are eager to contribute to their mission of providing an excellent customer experience and increasing membership sales.
How to prepare for a job interview at The Lash Lounge
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure a positive experience for customers.
✨Highlight Your Sales Experience
Since the role focuses on membership and retail sales, be prepared to discuss your previous sales achievements. Bring up any relevant metrics or targets you met in your past roles to demonstrate your capability.
✨Familiarise Yourself with MindBody Software
If you have experience with MindBody Software, mention it during the interview. If not, take some time to learn about it beforehand, as it could give you an edge over other candidates.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask the interviewer about the salon's culture, team dynamics, and expectations for the Front Desk Associate role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
