At a Glance
- Tasks: Install and support software and hardware systems, resolving first-level IT support requests.
- Company: Join a world-leading technology brand known for its fantastic work environment and benefits.
- Benefits: Enjoy 24 days holiday, a pension with 6% company contribution, and paid travel up to £100 monthly.
- Other info: Location is Sunbury on Thames, just 45 minutes from Waterloo.
- Why this job: Experience a unique 3.30 pm finish every Friday in a dynamic IT support role.
- Qualifications: Strong knowledge of Windows OS, encryption, and experience in desktop and laptop support required.
The predicted salary is between 20000 - 22000 £ per year.
LOCATION: Sunbury on Thames, South West London (Middlesex - 45 minutes direct from Waterloo)
COMPANY: Our client is a world leading technology and IT hardware brand offering a fantastic work environment and amazing benefits including 24 days holiday (+ Bank Holidays), pension (6% company contribution), paid travel (up to £100 a month) and lots more including a 3.30 pm finish every Friday!
JOB RESPONSIBILITIES: You will be primarily responsible for installing, operating and supporting approved software and hardware systems at the client's premises to ensure that user requirements are met. Your job responsibilities will include the following duties and tasks:
- Installs and tests computer software and hardware systems as requested
- Maintains hardware and software systems for all internal users
- Resolve all First level support requests from the IT Helpdesk system in a timely and efficient manner
- Analyse and report on support calls within the Helpdesk system to trend underlying problems
- Maintains inventory and asset records for computer and other related equipment
- Assists in the replacement of computers and/or other related equipment if necessary
- Follows-up with users to ensure that the system is meeting their needs and recommends business and systems solutions to department management
CANDIDATE EXPERIENCE / SKILLS:
- Strong knowledge of computer systems and encryption is required including Windows OS & server, Windows-based applications and Software Imaging
- Knowledge of Microsoft Exchange and Office 365 is beneficial.
- Working knowledge of TCP/IP networking protocol and related utilities is preferred (e.g. ping, nslookup).
- Working knowledge of common mail and web protocols is preferred such as IMAP, POP3, HTTP, SSL
- Experience in desktop and laptop support is preferred
SALARY: £20,000 - £22,000 + discretionary company bonus (could be 10-15% of salary or more) + fantastic benefits including:
- 24 days holiday increasing after service PLUS up to 8 Bank Holidays a year
- Pension after two months - 6% contribution from the company
- 75% reimbursement of travel (up to £100 a month)
- Permanent health insurance
- Gym membership (up to 50% paid for by the company)
- Life Assurance
- Free tea/coffee and subsidised vending
- Cultural and subsidised lunch
To be considered for this excellent opportunity to join an award winning, international business, please click the Apply Now button and send your CV to us.
IT support - global hardware brand in Surrey employer: The Language Business
Located in Sunbury on Thames, this award-winning international business offers a vibrant work culture. Employees enjoy perks like permanent health insurance, gym membership reimbursement, and cultural lunches. The team is dedicated to providing top-notch IT support in a leading global hardware brand.
StudySmarter Expert Advice🤫
We think this is how you could land IT support - global hardware brand in Surrey
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The Language Business values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges The Language Business might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at The Language Business!
✨Direct Apply to The Language Business
Let's not forget to apply directly through the The Language Business website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT support - global hardware brand in Surrey
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The Language Business.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The Language Business. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at The Language Business
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
