Spanish speaking Customer Service Executive

SPANISH SPEAKING CUSTOMER SERVICE EXECUTIVE (WITH ITALIAN, FRENCH OR SPANISH)

LANGUAGES: Fluent Spanish is essential, as well as a good level of English. Ideally, a good level of German, Italian, or French is also required.

LOCATION: South West London (zone 3) – THIS ROLE IS BASED IN THE OFFICE MONDAY TO FRIDAY

SALARY: c. £28,000 pa

COMPANY AND BACKGROUND

Our client is a world-leading exporter of some of the most recognised brands in the luxury goods sector.

JOB RESPONSIBILITIES

This is a fantastic opportunity to join a small but very friendly and supportive international team as a Spanish-speaking Export Customer Service Executive. You will be responsible for offering full B2B support to clients, agents, and distributors, including the following duties:

• Placing customer orders for products
• Advising customers on queries related to orders and finding solutions
• Dealing with customer complaints
• Liaising with courier and freight companies
• Monitoring the efficiency of export operations in your territories
• Providing support to the Export Sales Teams

CONTRACT DETAILS

Initially a one-year contract with excellent prospects for a permanent position.

CANDIDATE EXPERIENCE / SKILLS

• Fluency in Spanish (with German, Italian, or French) and a good knowledge of English
• Previous customer service or administrative experience is essential
• Clear and confident communication skills
• Ability to prioritize and work to deadlines under pressure

SALARY AND HOURS

£28,000 pa depending on experience, plus benefits.

Working hours are Monday to Friday, alternating between 8:00 – 16:00 or 9:00 – 17:00.

CONTACT: Lisa Grimes

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