At a Glance
- Tasks: Provide top-notch B2B support to German clients, handling orders and queries.
- Company: Leading international company based in South West London.
- Benefits: Salary of £28,000 - £30,000 plus additional benefits.
- Why this job: Join a dynamic team and enhance your customer service skills while supporting international clients.
- Qualifications: Fluency in German and prior customer service experience required.
- Other info: Great opportunity for career growth in a vibrant work environment.
The predicted salary is between 28000 - 30000 £ per year.
A leading international company in South West London is seeking a German Speaking Customer Service Executive to provide full B2B support to German clients.
Responsibilities include:
- Placing orders
- Resolving queries
- Handling complaints
- Supporting the Export Sales Teams
Ideal candidates must be fluent in German, have customer service experience, and excellent communication skills.
The position offers a salary of £28,000 - £30,000 depending on experience and includes benefits.
German-Speaking Export Customer Support Specialist in London employer: The Language Business
Contact Detail:
The Language Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Export Customer Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who speak German or work in customer support. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you nail down your responses, especially when it comes to handling customer queries and complaints. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your language skills! If you're fluent in German, make sure to highlight this in conversations and during interviews. Being able to communicate effectively with clients is key, so let your passion for languages shine through.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace German-Speaking Export Customer Support Specialist in London
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about supporting our German clients, make sure to highlight your fluency in German. Use it in your application where relevant, and don’t shy away from showcasing any previous experience you have in a bilingual environment.
Tailor Your Experience: We want to see how your past customer service experience aligns with the responsibilities of this role. Be specific about your achievements and how they relate to placing orders, resolving queries, and handling complaints. This will help us see you as a perfect fit!
Keep It Professional Yet Friendly: Your written application should reflect the excellent communication skills we’re looking for. Strike a balance between professionalism and friendliness—after all, we’re all about providing top-notch support to our clients!
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at The Language Business
✨Brush Up on Your German
Since this role requires fluency in German, make sure to practice your language skills before the interview. Prepare to answer questions in German and be ready to demonstrate your ability to communicate effectively with clients.
✨Know the Company Inside Out
Research the company’s values, mission, and recent news. Understanding their operations and how they support their German clients will show your genuine interest and help you tailor your answers to align with their goals.
✨Prepare for Customer Scenarios
Think of examples from your past experience where you successfully resolved customer issues or handled complaints. Be ready to discuss these scenarios in detail, highlighting your problem-solving skills and customer service approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, the tools they use for customer support, or how success is measured in this position.