At a Glance
- Tasks: Enhance client service by gathering feedback and proposing innovative solutions.
- Company: Join a market-leading European financial investment firm in London.
- Benefits: Competitive salary, performance bonuses, generous leave, and gym subsidies.
- Why this job: Kickstart your career with excellent growth opportunities and hands-on experience.
- Qualifications: Fluent in Dutch and English, with a degree in Finance or related fields.
- Other info: Collaborative environment with ongoing training and employee appreciation events.
The predicted salary is between 28000 - 42000 £ per year.
Location: London
Company: Market-leading European Financial Investment Firm
Overview
We are hiring a Dutch speaking Client Service Associate to join a market leading European financial investment company.
The Opportunity
As a Dutch speaking Client Service Associate, you’ll work daily with existing clients to enhance the quality of service they receive. You’ll gather feedback on their recent experiences, identify areas for improvement, and propose innovative solutions. Many of our company’s top executives began their careers in this very role — so the opportunities for professional growth and career development are outstanding.
Day-to-Day Responsibilities
- Communicating directly with major banks and financial institutions to assist with administrative and operational processes
- Gaining exposure to business operations across various European markets
- Producing reports on the current situation of prospective clients
- Serving as a direct contact or subject matter expert in multiple areas as you take on more responsibility
- Reporting to the Client Service Team Leader, who will guide your on-the-job training and professional development
Your Background, Skills and Qualifications
- Native or bilingual fluency in Dutch and English (fluency in Flemish or French is an advantage but not essential)
- University degree (or equivalent) — ideally in Finance, Economics, Business Studies, or a related field
- Excellent communication skills, both written and verbal
- Strong teamwork and collaboration abilities
- Consistent attention to detail and quality
- Ability to work to deadlines and manage multiple priorities effectively
Salary & Benefits
- Base salary: £35,000 per annum
- Discretionary performance bonus: up to £8,000
- Annual leave: 28 days (plus option to purchase up to 3 additional days)
- Paid holidays: up to 11 per year
- Enhanced maternity pay: 26 weeks at full base pay for eligible employees
- Retirement pension plan: 9% company contribution plus matching up to 5% of base pay
- Monthly gym subsidy: up to £50
- Employee Assistance Program and emotional wellbeing services
- Collaborative environment with ongoing training, educational support, and employee appreciation events
How to Apply
To apply, please send your CV and cover letter to: Contact: Jonathan Grimes
Dutch speaking Client Service Associate in London employer: The Language Business
Contact Detail:
The Language Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch speaking Client Service Associate in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to client service. We recommend role-playing with a friend or using online resources to boost your confidence and polish your responses.
✨Tip Number 3
Showcase your language skills! As a Dutch speaker, make sure to highlight this in conversations and during interviews. It’s a key asset that can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Dutch speaking Client Service Associate in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a Dutch speaking Client Service Associate. Highlight your relevant experience, especially in client service and communication skills, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've enhanced client experiences in the past and how your background aligns with our needs.
Show Off Your Language Skills: Since we’re looking for someone fluent in Dutch and English, make sure to showcase your language skills prominently. If you have any experience using these languages in a professional setting, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at The Language Business
✨Know Your Company
Before the interview, do your homework on the financial investment firm. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Language Skills
As a Dutch speaking Client Service Associate, your language skills are crucial. Be prepared to demonstrate your fluency in both Dutch and English during the interview. You might even be asked to conduct part of the interview in Dutch, so practice speaking confidently!
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and client service skills. Think of examples from your past experiences where you successfully handled client feedback or improved a process. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, opportunities for professional growth, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.