German Speaking Customer Sales Advisor
- Location: Heanor, Derbyshire ( near to Nottingham and Derby)
- Salary: Β£30,000
- Languages: Fluent German and English
We are hiring for aGerman speaking Customer Sales Advisor on behalf of a successful and growing internatioanl located near to Nottingham and Derby.
The Role
We are hiring for a German speaking Customer Sales Advisor on behalf of a successful and growing international company. As a German Speaking Customer Sales Advisor, you will be responsible for providing professional sales and technical support to customers, ensuring they receive the right products and solutions. You will act as a key point of contact for German speaking customers, helping to resolve enquiries and deliver an excellent customer experience.
Key Responsibilities
- Managing inbound and outbound customer communications in German and English
- Advising customers on parts, services and technical solutions
- Providing product recommendations and identifying sales opportunities
- Responding to enquiries via telephone, email and live chat
- Processing customer orders, invoices, credit notes and related documentation
- Maintaining accurate customer and order records within company systems
- Liaising with internal technical teams to resolve customer queries efficiently
- Building strong relationships with customers and business partners across international markets
Candidate Profile
- Native level German or fluency in German and English
- Previous commercial sales or customer service experience
- The ability to communicate technical information clearly and professionally
- Previous customer service, sales support, service advisor or technical support experience
- Excellent communication and relationship-building skills
- A proactive and customer-focused approach
Salary and Benefits
- Β£30,000
- Monthly performance-related bonus
- Full training and ongoing professional development
- 32 days annual leave including public holidays
- Excellent long-term career progression opportunities
- Access to on-site gym facilities
- Regular company events, team-building activities and employee recognition programmes
- Friendly, collaborative working environment in a beautiful countryside location
German Speaking Customer Sales Advisor in Heanor employer: The Language Business
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