At a Glance
- Tasks: Enhance client service by gathering feedback and proposing innovative solutions.
- Company: Join a market-leading European financial investment firm with a collaborative culture.
- Benefits: Competitive salary, performance bonuses, generous leave, and wellness support.
- Why this job: Kickstart your career in finance with excellent growth opportunities and hands-on experience.
- Qualifications: Fluent in Dutch and English, with strong communication and teamwork skills.
- Other info: Dynamic role with ongoing training and employee appreciation events.
The predicted salary is between 28000 - 42000 £ per year.
Location: London
Company: Market-leading European Financial Investment Firm
Overview
We are hiring a Dutch speaking Client Service Associate to join a market leading European financial investment company.
The Opportunity
As a Dutch speaking Client Service Associate, you’ll work daily with existing clients to enhance the quality of service they receive. You’ll gather feedback on their recent experiences, identify areas for improvement, and propose innovative solutions. Many of our company’s top executives began their careers in this very role — so the opportunities for professional growth and career development are outstanding.
Day-to-Day Responsibilities
In this role, you will work closely with sales colleagues and other key departments to continuously improve client services. Your daily tasks will include:
- Communicating directly with major banks and financial institutions to assist with administrative and operational processes
- Gaining exposure to business operations across various European markets
- Producing reports on the current situation of prospective clients
- Serving as a direct contact or subject matter expert in multiple areas as you take on more responsibility
- Reporting to the Client Service Team Leader, who will guide your on-the-job training and professional development
Your Background, Skills and Qualifications
- Native or bilingual fluency in Dutch and English (fluency in Flemish or French is an advantage but not essential)
- University degree (or equivalent) — ideally in Finance, Economics, Business Studies, or a related field
- Excellent communication skills, both written and verbal
- Strong teamwork and collaboration abilities
- Consistent attention to detail and quality
- Ability to work to deadlines and manage multiple priorities effectively
Salary & Benefits
- Base salary: £35,000 per annum
- Discretionary performance bonus: up to £8,000
- Annual leave: 28 days (plus option to purchase up to 3 additional days)
- Paid holidays: up to 11 per year
- Enhanced maternity pay: 26 weeks at full base pay for eligible employees
- Retirement pension plan: 9% company contribution plus matching up to 5% of base pay
- Monthly gym subsidy: up to £50
- Employee Assistance Program and emotional wellbeing services
- Collaborative environment with ongoing training, educational support, and employee appreciation events
How to Apply
To apply, please send your CV and cover letter to: Contact: Jonathan Grimes
Dutch speaking Client Service Associate employer: The Language Business
Contact Detail:
The Language Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch speaking Client Service Associate
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by practising common questions related to client service and financial sectors. We recommend role-playing with a friend or using online resources to get comfortable with your answers.
✨Tip Number 3
Show off your language skills! Since this role requires Dutch fluency, be ready to demonstrate your language abilities during the interview. Maybe even throw in some industry-specific terms to impress them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more resources and tips to help you ace the process.
We think you need these skills to ace Dutch speaking Client Service Associate
Some tips for your application 🫡
Craft a Tailored CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with the role of a Dutch speaking Client Service Associate, so don’t hold back on showcasing your communication skills and teamwork abilities!
Write a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Language Skills: Since this role requires fluency in Dutch and English, make sure to highlight your language skills prominently. If you have any experience working in multilingual environments or with international clients, definitely mention that — it’ll set you apart from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at The Language Business
✨Know Your Stuff
Make sure you brush up on the company’s background and its position in the financial investment sector. Understand their services, especially those related to client service, as this will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Language Skills
Since this role requires fluency in Dutch and English, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in both languages to showcase your proficiency and comfort level.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and client service skills. Think of examples from your past experiences where you successfully handled client feedback or improved a service, and be ready to discuss them.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.