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- Tasks: Serve food and beverages, prepare buffets, and create memorable guest experiences.
- Company: The Langham, London is a historic luxury hotel known for exceptional service since 1865.
- Benefits: Enjoy free accommodation at other hotels, a company pension plan, and learning opportunities.
- Why this job: Join a passionate team in a vibrant environment that values customer service and personal flair.
- Qualifications: Previous hospitality experience and a strong passion for food and beverage are essential.
- Other info: Be part of a prestigious hotel with a commitment to enchanting guest experiences.
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The Langham, London is currently looking to recruit a Waiter/Waitress for our Langham Club department. The Langham Club is our \’hotel within a hotel\’, featuring guest rooms and two lounges serving food and beverages throughout the day, including breakfast, afternoon tea, and light dinner dishes in the evening.
As a Waiter/Waitress, your key duties will include:
- Preparing and replenishing buffet offerings,
- Serving food to guests,
- Preparing beverages,
- Clearing tables,
- Preparing relevant mise en place for service.
You will be expected to provide a memorable and personalized experience to all guests in the Club Lounges. Ideal candidates will have excellent customer service skills, work with flair and passion, and demonstrate a conscientious attitude.
The Langham, London offers benefits such as:
- Uniform
- Holidays
- Free accommodation at other Langham Hotels
- Company pension plan
- Colleague recognition system
- Learning and development opportunities
Key requirements for the role include:
- Previous experience in a similar hospitality environment,
- Strong interest and passion for food & beverage,
- Excellent customer service skills with the ability to anticipate guest needs,
- Immaculate personal presentation.
The Langham London, a historic luxury hotel, features 380 bedrooms and suites, renowned restaurants, a bar, extensive meeting and event facilities, and Europe’s first Chuan Spa. Since 1865, the hotel has been dedicated to creating enchanting experiences for guests.
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Waiter/Waitress employer: The Langham, London
Contact Detail:
The Langham, London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with The Langham, London and its offerings. Understanding the hotel's history, values, and the specific services provided in the Langham Club will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your ability to provide a memorable experience, which is crucial for this position.
✨Tip Number 3
Dress impeccably for any in-person interactions or interviews. Immaculate personal presentation is a key requirement for this role, so make sure you reflect the high standards expected at The Langham.
✨Tip Number 4
Be prepared to discuss your passion for food and beverage. Share your favourite dishes or experiences in hospitality that highlight your enthusiasm, as this will resonate well with the hiring team.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key duties and requirements for the Waiter/Waitress position. Highlight your relevant experience in hospitality and customer service.
Tailor Your CV: Make sure your CV reflects your previous experience in similar roles. Emphasise your skills in food and beverage service, customer interaction, and any specific achievements that demonstrate your flair and passion for the industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for working at The Langham, London. Mention why you are drawn to their values and how you can contribute to providing memorable experiences for guests.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Langham, London
✨Showcase Your Customer Service Skills
As a Waiter/Waitress, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your ability to create memorable experiences.
✨Demonstrate Your Passion for Food & Beverage
The Langham Club values a strong interest in food and beverage. During the interview, express your enthusiasm for the culinary arts and any relevant experiences that highlight your passion.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult guests or managing busy service periods. Practising these scenarios can help you respond confidently.
✨Dress to Impress
Immaculate personal presentation is crucial in the hospitality industry. Make sure to dress smartly for your interview, reflecting the high standards of The Langham, London, to make a great first impression.
