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- Tasks: Deliver top-notch hospitality by performing turndown procedures and maintaining room standards.
- Company: Join The Langham, London, a prestigious hotel known for its luxury and exceptional service.
- Benefits: Enjoy perks like free meals, accommodation at other hotels, and a solid pension plan.
- Why this job: Be part of a dynamic team in a vibrant environment that values attention to detail and personal growth.
- Qualifications: Must have strong organisational skills, attention to detail, and the ability to work independently.
- Other info: This role offers flexible hours with 20 hours per week, perfect for students!
We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level, in the position of a Turndown Room Attendant.
Key duties connected with this role are as follows:
- Perform the turndown procedure in each room allocated per shift
- Follow the current cleaning procedures ensuring optimum productivity
- Understand the use of the referenced cleaning products
- Collect any dirty linen and prepare for the Laundry
- Collect and hand in any lost property to Floor Housekeeper
- Remove rubbish from rooms and place in the service area
- Remove room service dishes and amenity presentations and place in the service area
- Provide all the essential products and ensure that they are replenished regularly
- Check the operation of equipment and the condition of the soft furnishings, and notify supervisor of any defects or anomalies
- Clean the public areas of the hotel and the offices as required
Key requirements for this role are as follows:
- Great attention to detail
- Strong organisational skills and ability to work under pressure
- Ability to work independently
- Immaculate personal presentation
The Langham, London offers a wide range of benefits which include: uniform, meals on duty, holidays, free accommodation at other Langham Hotels, pension plan, colleague recognition system, learning and development opportunities and many more.
Turndown Attendant (20 hours per week /4 hours per shift) employer: The Langham, London
Contact Detail:
The Langham, London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Turndown Attendant (20 hours per week /4 hours per shift)
✨Tip Number 1
Familiarise yourself with the specific cleaning procedures and products used in the hospitality industry. This knowledge will not only help you perform your duties effectively but also demonstrate your commitment to maintaining high standards during the interview.
✨Tip Number 2
Showcase your attention to detail by preparing examples of how you've successfully managed tasks that require precision in previous roles. This could be anything from ensuring cleanliness in a previous job to managing inventory efficiently.
✨Tip Number 3
Practice your organisational skills by creating a mock schedule for a typical shift as a Turndown Attendant. This will help you articulate how you can manage your time effectively during the interview, which is crucial for this role.
✨Tip Number 4
Research The Langham, London, and its values. Understanding the hotel's commitment to service excellence will allow you to align your answers with their expectations and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Turndown Attendant (20 hours per week /4 hours per shift)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Turndown Attendant. Familiarise yourself with the key duties mentioned in the job description to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality or similar roles. Mention specific tasks that relate to the duties of a Turndown Attendant, such as cleaning procedures or customer service.
Showcase Your Skills: Demonstrate your attention to detail and organisational skills in your application. Provide examples of how you've successfully managed tasks under pressure or worked independently in past roles.
Personal Presentation: Since immaculate personal presentation is a key requirement, consider mentioning your understanding of professional appearance in your cover letter. This shows that you take the role seriously and are ready to represent The Langham, London well.
How to prepare for a job interview at The Langham, London
✨Showcase Your Attention to Detail
As a Turndown Attendant, attention to detail is crucial. During the interview, provide examples of how you've demonstrated this skill in previous roles, whether it's through meticulous cleaning or ensuring guest satisfaction.
✨Demonstrate Organisational Skills
The role requires strong organisational skills. Be prepared to discuss how you manage your time and tasks effectively, especially when working under pressure. Share specific instances where your organisational abilities made a difference.
✨Emphasise Your Independence
This position involves working independently, so highlight your ability to take initiative. Discuss times when you successfully completed tasks without supervision, showcasing your reliability and self-motivation.
✨Present Yourself Immaculately
First impressions matter, especially in hospitality. Ensure you dress smartly for the interview, reflecting the immaculate personal presentation expected in the role. This will demonstrate your understanding of the industry standards.
