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For Companies At a Glance
- Tasks: Provide exceptional spa treatments and create a welcoming atmosphere for clients.
- Company: Join The Langham, London's iconic Grand Hotel with a focus on wellness.
- Benefits: Paid overtime, discretionary service charge, and 28 days holiday.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a talented team and enhance clients' well-being every day.
- Qualifications: Spa/Beauty qualifications and experience in customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
The Langham, London; Europe's first Grand Hotel, is currently recruiting for a Spa Therapist (full-time basis - 40 hours a week) to join our talented Chuan Body & Soul team. We're an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
- Extend a welcoming experience for our clients
- Carry out a variety of treatments
- Follow LQA (Leading Quality Assurance) and Forbes, and brand standards
- Be fully trained and aware of the treatment menu and products
- Assess guest needs through thorough consultation prior to treatment
- Adhere to the operating procedures of Chuan Body + Soul
- Promote spa and body care products as well as treatments
- Ensure all treatment rooms are set up according to standard prior to the treatment
- Maintain clear lines of communication within the Spa and the hotel in general
ABOUT YOU
- Experience in a similar position and environment with a firm understanding of excellence in customer service
- Spa/Beauty qualification at NVQ Level 2 and 3 or equivalent (a professional background in beauty therapy and a Spa/Beauty qualification in CIDESCO/CIBTAC/ITEC/ NVQ/ VTCT is desirable)
- Certification in facial and massage therapy is essential
- Ideally, knowledge of Chinese 5 elements, Reiki, Lymphatic Drainage Massage, Reflexology, Pregnancy Massage, Hydrafacial treatments
- Excellent communication and interpersonal skills
- Warm and caring attitude towards the health and well-being of clients
- Drive to work towards targets in treatment and retail
- Ability to work well in a team
- Good time management skills
YOUR BENEFITS
- Financial Wellbeing
- Paid Overtime
- Discretionary Service Charge
- 28 days of holiday
Spa Therapist employer: The Langham London
Contact Detail:
The Langham London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Get to know the spa and its treatments inside out! Familiarise yourself with the Chuan Body & Soul offerings so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to provide that top-notch customer experience.
✨Tip Number 2
Practice your communication skills! As a Spa Therapist, you'll need to connect with clients and understand their needs. Try role-playing with a friend or family member to get comfortable discussing treatments and addressing concerns.
✨Tip Number 3
Don’t forget to showcase your qualifications! Bring along any certificates or evidence of your training in facial and massage therapy. This will help us see your expertise and commitment to the role right away.
✨Tip Number 4
Apply through our website for the best chance! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing a top-notch experience for clients and how your skills align with our spa's values.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and qualifications. We love seeing how your background fits with the Spa Therapist role, so don’t be shy about showcasing your beauty therapy qualifications and any special treatments you excel in!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it shows you’re serious about joining our talented team at Chuan Body & Soul!
How to prepare for a job interview at The Langham London
✨Know Your Treatments
Make sure you’re well-versed in the treatments offered at Chuan Body & Soul. Familiarise yourself with the treatment menu and products, so you can confidently discuss them during the interview. This shows your genuine interest and readiness to provide excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service excellence. Think about times when you went above and beyond for a client or how you handled difficult situations. This will demonstrate your warm and caring attitude towards clients' health and well-being.
✨Communicate Effectively
Practice your communication skills before the interview. You’ll need to convey your thoughts clearly and listen actively. Consider role-playing with a friend to simulate the interview environment, focusing on how you would assess guest needs through consultation.
✨Team Player Mindset
Emphasise your ability to work well in a team. Prepare to discuss how you’ve collaborated with colleagues in previous roles. Highlighting your teamwork skills will show that you can maintain clear lines of communication within the Spa and the hotel.