At a Glance
- Tasks: Assist clients, maintain hygiene, manage locker rooms, and ensure smooth operations.
- Company: Join The Langham, London's iconic hotel known for luxury and exceptional service since 1865.
- Benefits: Enjoy meals on duty, annual holidays, life insurance, and discounts on treatments.
- Why this job: Be part of a tranquil environment that values harmony and customer delight.
- Qualifications: Experience in a 5* setting, good time management, and excellent customer service skills required.
- Other info: Flexible shifts available; perfect for students seeking a rewarding role.
The predicted salary is between 24000 - 36000 £ per year.
Chuan Body + Soul at The Langham, London is currently looking to recruit a Spa Attendant. Chuan Body + Soul has been designed to create an ambience of tranquillity for both contemplation and inspiration. In Chinese culture, flowing water is seen to be the source of life and balance; a key to keeping mind, body and soul in check. In Chinese, the word Chuan means a serene course of water and the Chuan Body + Soul facilities are modelled to reflect this harmony by using the principles of Feng Shui.
As a Spa Attendant, your main duties and responsibilities will be to:
- Assist with the journey of the clients and be ready to delight.
- Maintain the highest possible standard of hygiene and cleanliness of Chuan Body + Soul.
- Report any maintenance concerns in order that they are fixed promptly.
- Ensure smooth running of the locker room facilities.
- Deal with towels/linen e.g. inventory, restocking, identifying and reporting any unsuitable towels/linen.
- Carry out pool tests on a regular basis.
- Assist and delight guests with your charm and elegance.
The Langham, London offers a wide range of benefits which will include:
- Uniform and meals on duty.
- Annual holidays of 4 weeks plus bank holidays.
- Life insurance of twice the annual salary.
- Season ticket loan.
- Complimentary and discounted accommodation across Langham Hospitality Group.
- Company pension plan.
- Learning and development opportunities.
- Colleague engagement and recognition system.
- Discounts on food & beverage and Chuan Body + Soul treatments/products.
- Many other exciting benefits are offered.
The ideal Spa Attendant will have:
- Previous experience in a similar 5* environment.
- Good time management and be well presented.
- A conscientious attitude and eye for detail.
- Ability to deliver good customer service.
- Initiative and self-motivation.
- Good conversational English.
- Flexibility to work different shift patterns.
Spa Attendant, Chuan Body + Soul at The Langham, London employer: The Langham, London
Contact Detail:
The Langham, London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Attendant, Chuan Body + Soul at The Langham, London
✨Tip Number 1
Familiarise yourself with the principles of Feng Shui, as they are integral to the Chuan Body + Soul experience. Understanding this philosophy can help you connect better with the spa's ambience and demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience in a luxury or 5-star environment during your conversations. This will show that you understand the high standards expected at The Langham and can contribute positively to the guest experience.
✨Tip Number 3
Prepare to discuss your time management skills and how you handle multiple tasks efficiently. As a Spa Attendant, you'll need to juggle various responsibilities, so showcasing your organisational abilities will be key.
✨Tip Number 4
Practice your conversational English to ensure you can engage with guests comfortably. Being able to communicate effectively will enhance the guest experience and demonstrate your customer service skills.
We think you need these skills to ace Spa Attendant, Chuan Body + Soul at The Langham, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Spa Attendant at Chuan Body + Soul. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the spa industry and your understanding of the tranquil environment at Chuan Body + Soul. Mention specific experiences that demonstrate your ability to maintain high standards of hygiene and customer service.
Highlight Relevant Experience: In your CV, emphasise any previous experience in a similar 5-star environment. Include details about your time management skills, attention to detail, and ability to work under pressure, as these are crucial for the role.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your conscientious attitude and attention to detail, which are important traits for a Spa Attendant.
How to prepare for a job interview at The Langham, London
✨Show Your Passion for Wellness
As a Spa Attendant, it's essential to convey your enthusiasm for wellness and relaxation. Share any personal experiences or knowledge about spa treatments and the importance of creating a tranquil environment for clients.
✨Demonstrate Attention to Detail
Highlight your ability to maintain high standards of cleanliness and hygiene. Be prepared to discuss specific examples from previous roles where your attention to detail made a difference in customer satisfaction.
✨Exhibit Excellent Customer Service Skills
The role requires a strong focus on customer service. Prepare to share instances where you went above and beyond to delight guests, showcasing your charm and elegance in interactions.
✨Be Ready for Practical Questions
Expect questions related to the daily operations of a spa, such as handling towels, maintaining locker room facilities, and conducting pool tests. Familiarise yourself with these tasks to demonstrate your readiness for the role.