Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet guests, manage check-ins/outs, and assist with concierge services.
- Company: The Langham, London is a historic luxury hotel known for exceptional service.
- Benefits: Enjoy free accommodation at other hotels, holidays, and a pension plan.
- Why this job: Join a team that creates enchanting experiences in a prestigious environment.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: Be part of a legacy dating back to 1865 in a grand hotel setting.
The predicted salary is between 20000 - 30000 £ per year.
Job Description
We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level, in the position of a Receptionist.
As a Receptionist, your key duties and responsibilities will be:
The Langham, London offers a wide range of benefits which include:
Requirement:
The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprise 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Meeting & Events facilities and Europe’s first Chuan Spa. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.
Receptionist employer: The Langham, London
Contact Detail:
The Langham, London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Langham brand and its values. Understanding their commitment to luxury service will help you align your approach during interviews and demonstrate that you're a perfect fit for their team.
✨Tip Number 2
Practice your communication skills, especially in English and any other languages you may know. Being able to converse fluently and confidently will set you apart, particularly in a high-end hospitality environment.
✨Tip Number 3
Showcase your customer service experience by preparing specific examples of how you've gone above and beyond for guests in previous roles. This will highlight your proactive approach and ability to create memorable experiences.
✨Tip Number 4
If you have experience with the Opera system, be ready to discuss it in detail. If not, consider doing a bit of research or even a short course to familiarise yourself with it, as this could give you an edge over other candidates.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any previous roles where you’ve demonstrated excellent communication skills and a proactive approach to guest relations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention specific experiences that align with the responsibilities of a Receptionist, such as handling guest inquiries or managing check-in/check-out procedures.
Highlight Language Skills: If you speak another language, be sure to mention it prominently in your application. This can set you apart from other candidates and is particularly valuable in a luxury hotel environment.
Showcase Personal Presentation: Since immaculate personal presentation is crucial for this role, consider including a professional photo in your application if appropriate. Also, describe how you maintain a polished appearance and professional demeanour in your previous roles.
How to prepare for a job interview at The Langham, London
✨Showcase Your Customer Service Skills
As a Receptionist, your ability to provide excellent customer service is crucial. Prepare examples from your previous roles where you went above and beyond for guests, demonstrating your commitment to hospitality.
✨Familiarise Yourself with the Hotel's Offerings
Research The Langham, London and its services thoroughly. Be ready to discuss their restaurants, spa, and any unique features that set them apart. This shows your genuine interest in the role and the hotel.
✨Practice Your Communication Skills
Since excellent communication is key, practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might encounter as a Receptionist, such as handling guest complaints or providing directions.
✨Dress to Impress
Immaculate personal presentation is essential in a luxury environment. Choose professional attire that reflects the hotel's standards, ensuring you make a great first impression right from the start of the interview.
