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- Tasks: Keep our luxurious Spa and Health Club clean and welcoming for guests.
- Company: Join The Langham, London, a prestigious 5-star hotel with a rich history since 1865.
- Benefits: Enjoy paid overtime, discounts, free meals, and a supportive work environment.
- Why this job: Be part of a team that values personal growth and celebrates diversity in a stunning setting.
- Qualifications: No specific experience needed, just a passion for excellent customer service and attention to detail.
- Other info: Flexible hours with a focus on mental and physical wellbeing, plus exciting staff events!
The predicted salary is between 20000 - 30000 £ per year.
The Langham, London; Europe's first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Night Spa Attendant (32 hours) to join our talented Chuan Body + Soul team. In this role, you will ensure the hygiene and cleanliness of the Spa and Health Club is maintained on a regular basis.
ABOUT THE ROLE
- Monitor each area of the Spa and Health Club
- Carry out all tasks outlined by the cleaning schedules
- Follow the cleaning procedures and use cleaning materials as instructed
- Collect dirty towels/linen and re-stock with clean
ABOUT YOU
- Excellent customer service
- Great attention to detail
- Strong organisational skills
- The ability to work independently
YOUR BENEFITS
- Paid Overtime
- Discretionary Service Charge
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
- Access to Wagestream – a salary advance benefit
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
- Discounted accommodation at The Langham, London for you and your family
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
- Up to £750 Recommend a Friend referral bonus
- Seasonal Travelcard loan
- A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
- Company pension plan
- Life insurance
- Discounts in various high street and online shops
Mental Wellbeing
- Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
- Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
- 2 staff parties per year and several colleague social and community events
- Access to the Employee Assistance Programme by Hospitality Action (24/7)
- Access to Qualified Mental Health First Aiders on site
- Most Valued Colleague of the Month and Year Awards
- Long Service Awards
Physical Wellbeing
- Free meals on duty in our Staff Restaurant
- Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
- Enhanced Sick Pay
- Eye test vouchers
- Cycle2Work scheme
- Subsidised regular Back Massage, Reflexology & Chiropody Sessions
OUR CULTURE
Our company is dedicated to cultivating a supportive environment where "Our People, Our Pride" serves as a guiding principle, fostering innovation, collaboration, and personal growth.
DIVERSITY & INCLUSION
The Langham, London is an equal opportunities employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on any protective characteristic.
DISABILITY INCLUSION
We are committed to disability inclusion and ensuring an inclusive recruitment process. If you require reasonable adjustments, such as accessible interview locations, adapted tests, or specific accommodations, please inform us at the outset. Our goal is to provide an equitable recruitment experience for all candidates.
SUSTAINABILITY PLEDGE
We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations. We attained Platinum Earthcheck certification for the 4th consecutive year in December 2023, making us the first UK hotel to achieve Platinum status in 2020 and one of only two hotels in Europe and the UK currently holding this prestigious certification.
The Langham London, London's Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites and Palm Court restaurant, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe's first Chuan Body + Soul Spa and Sauce by The Langham, our cookery school. The team at the hotel prides itself on building great memories for our guests and we've been doing so since 1865.
About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
Would you like to be a Night Spa Attendant (32 hours a week) in such an iconic hotel? Then go ahead, apply!
Night Spa Attendant (32 hours a week) employer: The Langham, London
Contact Detail:
The Langham, London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Spa Attendant (32 hours a week)
✨Tip Number 1
Familiarise yourself with the specific cleaning procedures and hygiene standards expected in a spa environment. This knowledge will not only help you during the interview but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively interacted with clients in previous roles. The Langham values excellent customer service, so be ready to discuss how you can contribute to their guest experience.
✨Tip Number 3
Highlight your organisational skills by discussing any relevant experiences where you successfully managed multiple tasks or maintained cleanliness in a busy environment. This will show that you can handle the responsibilities of the Night Spa Attendant role.
✨Tip Number 4
Research The Langham's culture and values, particularly their commitment to diversity and inclusion. Being able to articulate how you align with these values can set you apart from other candidates and demonstrate your fit within their team.
We think you need these skills to ace Night Spa Attendant (32 hours a week)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Night Spa Attendant role. Emphasise your attention to detail, organisational skills, and any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the importance of hygiene and cleanliness in a spa environment. Mention why you want to work at The Langham, London specifically.
Highlight Relevant Skills: In your application, clearly outline your ability to work independently and follow cleaning procedures. Provide examples of how you've successfully managed similar tasks in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Langham, London
✨Showcase Your Attention to Detail
As a Night Spa Attendant, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where you demonstrated this skill, whether it was in cleaning, organisation, or customer service.
✨Demonstrate Customer Service Skills
The role requires excellent customer service. Think of scenarios where you went above and beyond for a guest or client, and be ready to share these stories during the interview.
✨Familiarise Yourself with Cleaning Procedures
Since the job involves following specific cleaning schedules and procedures, it’s beneficial to research common practices in spa and health club environments. This will show your commitment to maintaining high standards.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and the company.
