At a Glance
- Tasks: Provide exceptional spa treatments and create a welcoming experience for clients.
- Company: Join the iconic Langham, London, Europe's first Grand Hotel.
- Benefits: Enjoy flexible hours, competitive pay, and amazing perks like discounts and free meals.
- Other info: Opportunities for career growth and a vibrant workplace culture await you.
- Why this job: Be part of a supportive team in a luxurious environment focused on health and wellbeing.
- Qualifications: Spa/Beauty qualification and customer service experience are essential.
The predicted salary is between 12 - 15 £ per hour.
The Langham, London; Europe’s first Grand Hotel, is currently recruiting for an On Call Spa Therapist to join our talented Chuan Body + Soul team.
In this role, you will provide treatments for clients, be passionate about health and wellbeing and driven by the desire to provide excellent service.
This is a ‘0’ hour contract, and your hours of work will be dependent on our business volumes.
Responsibilities
In the role of On Call Spa Therapist, your key focus will be to
- Extend a welcoming experience for our clients
- Carry out a variety of treatments
- Follow Forbes and brand standards
- Be fully aware of treatment menus and product knowledge
- Assess guest needs through thorough consultation prior to treatment
- Adhere to the operating procedures of Chuan Body + Soul
- Promote spa and body care products
- Ensure all treatment rooms are set up according to standards prior to the treatment
- Maintain clear lines of communication within the Spa and hotel in general
Qualifications
Do you have?
- Experience in a similar position and environment with a firm understanding of excellence in customer service
- Spa/Beauty qualification at NVQ Level 2 or equivalent (a professional background in beauty therapy and a Spa/Beauty qualification in CIDESCO/CIBTAC/ITEC/ NVQ/ VTCT is desirable)
- Certification in beauty and massage therapy is essential
- Knowledge of product lines, including Kerstin Florian, Jacqueline Piotaz, OTO, and Zelens is desirable, but not essential, as training will be provided
- Excellent communication and interpersonal skills
- Warm and caring attitude towards the health and well- being of clients
- The drive to work towards targets in treatment and retail
- The ability to work well in a team
- Good time management skills
- YOUR BENEFITS
- Financial Wellbeing
- Discretionary Service Charge
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
- Access to Wagestream – a salary advance benefit
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
- Discounted accommodation at The Langham, London for you and your family
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
- Up to £750 Recommend a Friend referral bonus
- Seasonal Travelcard loan
- A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
- Company pension plan
- Life insurance
- Discounts in various high street and online shops
- Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
- Learning and Development opportunities, including paid and unpaid cross‑departmental training, empowering you to progress in your career
- 2 staff parties per year and several colleague social and community events
- Access to the Employee Assistance Programme by Hospitality Action (24/7)
- Access to Qualified Mental Health First Aiders on site
- Most Valued Colleague of the Month and Year Awards
- Long Service Awards
- Physical Wellbeing
- Free meals on duty in our Staff Restaurant
- Uniform supplied and laundered, or if a non‑uniform colleague, a complimentary valet service of work attire provided
- Enhanced Sick Pay
- Subsidised regular Back Massage, Reflexology & Chiropody Sessions
- OUR CULTURE
Our company is dedicated to cultivating a supportive environment where "Our People, Our Pride" serves as a guiding principle, fostering innovation, collaboration, and personal growth.
DIVERSITY & INCLUSION
The Langham, London is an equal opportunities employer, committed to diversity and inclusion.
We welcome applicants from all backgrounds and do not discriminate based on any protective characteristic.
DISABILITY INCLUSION
We are committed to disability inclusion and ensuring an inclusive recruitment process.
If you require reasonable adjustments, such as accessible interview locations, adapted tests, or specific accommodations, please inform us at the outset.
Our goal is to provide an equitable recruitment experience for all candidates.
SUSTAINABILITY PLEDGE
We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations.
In 2025, we reached a new milestone by achieving Earth Check Master Certification, further reinforcing our long‑term commitment to sustainability.
The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe’s first Chuan Body + Soul Spa and Sauce by The Langham, our cookery school.
The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.
Would you like to be a On Call Beauty Therapist in such an iconic hotel? Then go ahead, apply!
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Spa Therapist On Call in London employer: The Langham London
The Langham, London is an exceptional employer that prioritises employee well-being and professional growth. With a vibrant work culture that values teamwork and excellence, employees enjoy benefits such as meals on duty and complimentary stays at other Langham Hotels, alongside ample opportunities for learning and development in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist On Call in London
✨Get Involved in Local Wellness Communities
Join local health and wellness groups or coaching associations in your area. These communities often host events or workshops where you can network with professionals and potential clients, which is a great way to get your name out there and find part-time opportunities.
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Use social media platforms like Instagram and TikTok to showcase your wellness coaching skills. Share tips, client testimonials, or short coaching sessions to build an audience and attract attention from companies like The Langham London who might be looking for part-time coaches.
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Consider organising free wellness workshops or one-on-one sessions in your community or online. This can help you build a portfolio and showcase your expertise while attracting potential employers interested in hiring part-time wellness coaches.
✨Apply Directly Through Company Websites
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We think you need these skills to ace Spa Therapist On Call in London
Some tips for your application 🫡
Show Your Passion for Wellness:When applying for a part-time wellness health coaching role at The Langham London, we want to see your genuine enthusiasm for helping others. Share your personal journey with health and wellness, and highlight any related experience, certifications, or courses you've taken. This is your chance to show us what drives you in this field!
Highlight Your Coaching Skills:Coaching is all about communication and empathy. Make sure your CV showcases any relevant coaching experience — whether it's formal or informal. If you’ve got testimonials or case studies from previous clients, don't hesitate to include them to give us a taste of your coaching style!
Tailor Your Application to Wellness:Craft your cover letter to reflect not just your skills but also how they align with our ethos at The Langham London. Share specific strategies you've used in your coaching practice that have led to positive outcomes. This is vital for showing us that you resonate with our mission and values.
Be Clear on Your Availability:Since this is a part-time role, make sure to clearly state your availability in your application. We want to understand how your schedule aligns with ours at The Langham London, so be upfront about the hours you can commit. This will make it easier for us to assess your fit right from the start!
How to prepare for a job interview at The Langham London
✨Show Off Your People Skills
In wellness and health coaching, building rapport with clients is crucial. Be prepared to share examples of how you've motivated others in the past. We want to see how you communicate empathy and trust—key traits for this role!
✨Bring Your Toolkit
Make sure you have a solid understanding of wellness tools and techniques. Whether it's coaching frameworks or nutrition guidelines, brush up on the latest trends and approaches. If you can reference specific tools or methods you've used, you're already ahead!
✨Highlight Your Flexibility
Since this role is part-time, emphasise your availability and adaptability. Let them know how you can fit coaching sessions around your schedule. We want them to see that you’re ready to jump in and make an impact without needing a full-time commitment.
✨Prepare for Scenario Questions
Expect questions where you might need to handle hypothetical coaching scenarios. They could ask how you'd manage a difficult client or a challenging situation. Think through potential responses ahead of time to show that you’re ready for anything!
