At a Glance
- Tasks: Ensure safety and security while delivering top-notch hospitality at The Wigmore.
- Company: Join The Langham, London, Europe's first Grand Hotel with a rich history.
- Benefits: Enjoy paid overtime, generous holidays, and discounts on accommodation and dining.
- Other info: Inclusive workplace with great career development and fun social events.
- Why this job: Be part of a dynamic team making guests feel safe and welcome.
- Qualifications: Previous security experience and a current SIA Door Supervisor license required.
The predicted salary is between 26400 - 27000 £ per year.
The Langham, London; Europe’s first Grand Hotel, is currently recruiting for a Security Officer to join our talented Security team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level. You will be working in our British Tavern, The Wigmore.
Responsibilities:
- Ensure a safe and secure environment and demonstrate a positive and professional approach towards guests, visitors and colleagues.
- Greet and welcome guests and visitors, control access.
- Carry out regular checks to prevent theft of personal property of guests.
- Carry out lobby presence and patrol within the property.
- Deal with undesirable behaviour.
- Liaise with hotel security team, police, licensing inspectors and any other authorities if and when necessary.
- Fulfil the role of Fire Marshal in the event of a fire incident or fire alarm activation.
Qualifications:
- Previous experience within a similar role.
- Current SIA Door Supervisor license.
- Great observation and monitoring skills.
- Ability to be assertive in any situation in a professional way.
- Ability to work on your own initiative but also as part of the Security team.
Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as:
- Paid overtime.
- 4 weeks holidays plus 8 bank holidays (which attract time off in lieu when worked).
- Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided.
- Complimentary accommodation at other Langham Hotels.
- Discounted accommodation at The Langham, London.
- Discounts for you and your friends and family in our food and beverage outlets and on Spa treatments.
- A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs.
- Pension plan.
- Life insurance.
- Cycle to work scheme.
- Season travelcard loan.
- Colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile.
- Learning and development opportunities, which also include paid and unpaid cross departmental training opportunities.
- Two staff parties per year and a number of colleague social and community events.
The Langham, London is an equal opportunities employer. We recruit and develop our colleagues without reference to age, disability, sex, sexual orientation, gender identity, race or ethnicity, religion or belief, marriage/civil partnership status or pregnancy and maternity status. Our workplace is inclusive and we invite qualified applicants from a diverse range of backgrounds to join us and develop rewarding careers with us.
Security Officer - Wigmore in London employer: The Langham London
The Langham, London is an exceptional employer that prioritises employee well-being and professional growth. With a vibrant work culture that values teamwork and excellence, employees enjoy benefits such as meals on duty and complimentary stays at other Langham Hotels, alongside ample opportunities for learning and development in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Wigmore in London
✨Join Security Community Events
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We think you need these skills to ace Security Officer - Wigmore in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at The Langham London. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at The Langham London.
How to prepare for a job interview at The Langham London
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at The Langham London.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at The Langham London.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at The Langham London.
