At a Glance
- Tasks: Support the Entertainment Sales team with client management and event coordination.
- Company: The Langham, London - a prestigious 5-star hotel with a vibrant culture.
- Benefits: 28 days holiday, salary advances, discounts, and career development opportunities.
- Other info: Enjoy staff parties, wellness benefits, and a supportive work environment.
- Why this job: Join a dynamic team in the heart of the entertainment industry and make memorable experiences.
- Qualifications: Experience in luxury hotels and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
The Langham, London- Europe’s first Grand Hotel is currently recruiting for a Sales Executive to join our talented Sales and Marketing team.
We’re an equal opportunities employer, and we welcome and value applications from all communities.
We are looking for a pro-active, highly organised and guest-focused Entertainment Sales Executive to provide administrative, sales and operational support to the Entertainment Sales team.
This role is integral to the day-to-day success of the department, supporting clients across film, television, music, fashion, the arts, sports and wider creative industries.
You will coordinate enquiries, assist with VIP guest management, support high‑profile events such as press junkets, and ensure a seamless experience for clients from enquiry through to post‑event follow‑up.
Working within a fast‑paced environment, you will collaborate with multiple departments to deliver exceptional service while ensuring compliance with LHG standards, procedures and brand values.
ABOUT THE ROLE
- In the role of the Sales Executive - Entertainment, your key duties will be to:
- Support the Entertainment Sales team with prospecting, lead generation, and telesales.
- Respond promptly to sales enquiries, preparing proposals and quotations in line with company standards, response times and sales guidelines.
- Support the Entertainment Sales team in all areas of quoting, planning, pre‑arrival, managing the client’s in‑house and follow‑up, including billing.
- Prepare contracts and related documentation, ensuring appropriate approvals, signatures and deposits have been obtained.
- Support clients throughout the entire sales journey, from quotation and planning through to arrival, in‑house coordination, billing and post‑event follow‑up.
- Coordinate VIP guest requests, ensuring room allocations, amenities and arrival experiences meet company standards.
- Assist with the planning and delivery of press junkets, film promotions and entertainment‑related events, working closely with operational departments.
- Conduct site inspections for sales clients and industry colleagues.
- Provide administrative support to the Entertainment Sales team, including preparing correspondence, presentations, reports and sales documentation.
- Answer reservation and sales enquiries professionally and efficiently.
DO YOU HAVE?
- Previous experience working in a 5* hotel in a Sales, Events and/or operational departments.
- London luxury hotel experience and previous experience of working with entertainment clients is desirable.
- Ability to work in a fast‑paced environment that changes daily.
- Confidence in working with Microsoft Office, including Word, Excel and Power Point.
- Experience using hospitality systems such as Salesforce, Delphi and Cvent is desirable.
- YOUR BENEFITS
- Financial Wellbeing
- Discretionary Service Charge
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
- Access to Wagestream – a salary advance benefit
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
- Discounted accommodation at The Langham, London for you and your family
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
- Up to £750 Recommend a Friend referral bonus
- Seasonal Travelcard loan
- Health Cash Plan (Level 1 paid by the hotel)
- Company pension plan
- Life insurance
- Discounts in various high street and online shops
- Colleague recognition system – being recognised and rewarded for positive guest comments or when you showcase one of our company values
- Learning and Development opportunities, including paid and unpaid cross‑departmental training, empowering you to progress in your career
- 2 staff parties per year and several colleague social and community events
- Access to the Employee Assistance Programme by Hospitality Action (24/7)
- Access to Qualified Mental Health First Aiders on site
- Most Valued Colleague of the Month and Year Awards
- Long Service Awards
- Physical Wellbeing
- Free meals on duty in our Staff Restaurant
- Uniform supplied and laundered or if non‑uniform colleague, a complimentary valet service of work attire provided
- Enhanced Sick Pay
- Eye test vouchers
- Cycl2Work scheme
- Subsidised regular Back Massage, Reflexology & Chiropody Sessions
The Langham, London is an equal opportunities employer, committed to diversity and inclusion.
We welcome applicants from all backgrounds and do not discriminate based on any protective characteristic.
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StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive - Entertainment Sales in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Executive - Entertainment Sales at The Langham London, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including The Langham London. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Executive - Entertainment Sales. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Executive - Entertainment Sales in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for The Langham London:When writing your cover letter, make sure to tailor your message specifically for The Langham London. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at The Langham London
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show The Langham London that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show The Langham London that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with The Langham London’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
