At a Glance
- Tasks: Ensure guest rooms are spotless and welcoming for an exceptional stay.
- Company: Join the prestigious Langham, London, known for its luxury hospitality.
- Benefits: Enjoy meals on duty, free accommodation at other hotels, and a pension plan.
- Why this job: Be part of a team that creates memorable experiences for guests every day.
- Qualifications: Strong customer service skills and attention to detail are essential.
- Other info: Opportunities for learning and development in a supportive environment.
The predicted salary is between 20000 - 30000 Β£ per year.
We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level, in the position of a Room Attendant.
Key duties connected with this role are as follows:
- To be responsible for the cleanness of the guest rooms, and if and when required, for public areas of the hotel and the administrative offices.
- To make beds and complete thorough dusting and vacuuming of floors.
- To collect dirty linen and prepare for the Laundry, remove rubbish from rooms and remove room service dishes and amenity presentations and place in the service area.
- To collect and hand in any lost property to Floor Housekeeper.
- To check the operation of equipment and the condition of the soft furnishings, and notify supervisor of any defects or anomalies.
Key requirements for this role are as follows:
- Excellent customer service skills.
- Great attention to detail.
- Strong organisational skills and ability to work under pressure.
- Ability to work independently.
- Immaculate personal presentation.
The Langham, London offers a wide range of benefits which include: uniform, meals on duty, holidays, free accommodation at other Langham Hotels, pension plan, colleague recognition system, learning and development opportunities and many more.
Room Attendant in London employer: The Langham, London
Contact Detail:
The Langham, London Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Room Attendant in London
β¨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Langham, London. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you show genuine interest and align your answers with their expectations.
β¨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role, like how you handle difficult situations or maintain cleanliness under pressure. We recommend rehearsing your answers with a friend or in front of a mirror to boost your confidence.
β¨Tip Number 3
Dress to impress! Since personal presentation is key for this role, make sure you look sharp for your interview. A neat and tidy appearance shows that you take pride in your work and understand the importance of first impressions in hospitality.
β¨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. Itβs a great way to ensure your CV gets seen by the right people and shows your enthusiasm for joining our team at The Langham, London.
We think you need these skills to ace Room Attendant in London
Some tips for your application π«‘
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences that highlight your commitment to providing top-notch service, as weβre looking for someone who truly enjoys making guests feel welcome.
Highlight Your Attention to Detail: As a Room Attendant, attention to detail is key. Make sure to mention specific examples where youβve demonstrated this skill, whether itβs in cleaning, organising, or ensuring everything is just right for guests. We want to see how you can keep our standards high!
Be Organised and Clear: Keep your application neat and well-structured. Use bullet points or clear paragraphs to make it easy for us to read. An organised application reflects the strong organisational skills we value in a Room Attendant.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates. Plus, it shows youβre keen to join our team at The Langham, London!
How to prepare for a job interview at The Langham, London
β¨Know Your Stuff
Before the interview, make sure you understand the key duties of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, handling laundry, and managing lost property. This will show that you're serious about the role and ready to hit the ground running.
β¨Show Off Your Customer Service Skills
Since this role is all about hospitality, be prepared to share examples of how you've delivered excellent customer service in the past. Think of specific situations where you went above and beyond to make someoneβs experience better. This will highlight your commitment to high standards.
β¨Attention to Detail is Key
During the interview, emphasise your attention to detail. You might want to mention how you ensure everything is spotless and well-organised in your previous roles. Maybe even bring up a time when your keen eye caught something others missed!
β¨Dress to Impress
Immaculate personal presentation is crucial for a Room Attendant. Make sure you dress smartly for the interview to reflect the high standards expected in the role. This not only shows respect for the interviewers but also gives them a glimpse of how youβll present yourself on the job.