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- Tasks: Lead a fantastic housekeeping team and ensure guest satisfaction with warm service.
- Company: The Langham, London - a prestigious hotel with a focus on excellence.
- Benefits: Uniform, meals, 4 weeks holiday, life insurance, and discounted accommodation.
- Why this job: Join a supportive team and make a real difference in guests' experiences.
- Qualifications: Supervisory experience in housekeeping and strong leadership skills.
- Other info: Opportunities for personal growth and recognition in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
The Langham, London is currently seeking to recruit a Housekeeping Manager to come and join our fabulous housekeeping team. You will report to our Director of Housekeeping and the Assistant Executive Housekeeper. You will work in a team of three Housekeeping Managers in total, each taking care of a shift and following activities:
- Ensuring your guests are happy during their stay - always providing warm and fuzzy service and anticipate their needs
- Ensuring that your staff are happy - train, coach, supervise, correct, give praise, be there for them and show love
- Administrative duties - give assistance with rosters, timesheets preparation, cleaning schedules etc.
Do you have:
- Previous experience of working in a supervisory/managerial role within a housekeeping department?
- Ability to motivate, lead and inspire people?
- Ability to work under pressure?
- High levels of resilience, tenacity and drive?
- Excellent communication skills?
Then this is the job for you! The Langham, London offers an excellent range of benefits including uniform, meals on duty, annual holidays of 4 weeks plus bank holidays, life insurance, season ticket loan, complimentary and discounted accommodation across Langham Hospitality Group, learning and development opportunities, discounted Gym membership, colleague engagement and recognition system and many more!
Housekeeping Manager in London employer: The Langham, London
Contact Detail:
The Langham, London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at The Langham or similar establishments. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to housekeeping management. Think about how you would handle staff training or guest complaints. We want you to shine and show off your leadership skills!
✨Tip Number 3
Show your passion for hospitality! When you get the chance to speak with the hiring team, share your love for creating a welcoming environment and how you motivate your team. It’s all about that warm and fuzzy service vibe!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fabulous housekeeping team at The Langham, London.
We think you need these skills to ace Housekeeping Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing that warm and fuzzy service to guests and how you can inspire your team.
Tailor Your Experience: Make sure to highlight your previous supervisory or managerial experience in housekeeping. We’re looking for specific examples of how you've motivated and led a team, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just show us what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fabulous opportunity with The Langham, London!
How to prepare for a job interview at The Langham, London
✨Know Your Stuff
Before the interview, brush up on your housekeeping knowledge. Familiarise yourself with the latest trends in hospitality and cleaning standards. Being able to discuss these topics will show that you're not just experienced but also passionate about the industry.
✨Showcase Your Leadership Skills
As a Housekeeping Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and inspired your staff in previous roles. Think about specific situations where you’ve trained or coached someone to success – this will highlight your managerial capabilities.
✨Anticipate Questions
Expect questions about handling pressure and resolving conflicts. Prepare answers that demonstrate your resilience and problem-solving skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses for clarity and impact.
✨Bring the Warmth
The Langham values warm and fuzzy service, so let your personality shine through. Be friendly and approachable during the interview. Show that you genuinely care about guest satisfaction and employee well-being – it’s all about creating a positive atmosphere!
