At a Glance
- Tasks: Ensure guest linen is organised and maintain cleanliness in corridors and pantries.
- Company: The Langham, London; a prestigious 5-star hotel with a rich history.
- Benefits: Discretionary service charge, 28 days holiday, and financial wellbeing support.
- Other info: Opportunity to work in a dynamic team and develop your hospitality skills.
- Why this job: Join a legendary hotel and deliver exceptional service to guests.
- Qualifications: Strong work ethic, excellent customer service, and attention to detail.
The predicted salary is between 21600 - 26400 £ per year.
The Langham, London; Europe's first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Housekeeping Porter to join our Housekeeping Department. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.
As Housekeeping Porter, your key focus will be to:
- ensure that the guest linen is checked, counted and placed on shelves in pantries as required
- be responsible for the cleanliness of the guest corridors and linen pantries
- assist with any furniture removal when guest rooms or public areas are being made ready for the guest arrival or regular maintenance programs
- follow the current cleaning procedures ensuring optimum productivity
- be responsible for the waste disposal
- collect and hand in any lost property to the supervisor
Do you have?
- strong work ethic
- excellent customer service skills
- ability to work in a team and on your own
- great attention to detail
- immaculate personal presentation
YOUR BENEFITS
- Financial Wellbeing
- Discretionary Service Charge
- 28 days of holiday (inclusive of Bank Holidays)
House Porter employer: The Langham London
The Langham, London is an exceptional employer that prioritises employee well-being and professional growth. With a vibrant work culture that values teamwork and excellence, employees enjoy benefits such as meals on duty and complimentary stays at other Langham Hotels, alongside ample opportunities for learning and development in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land House Porter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Langham London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Langham London
Don't be shy about reaching out to The Langham London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace House Porter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Langham London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Langham London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
