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For Companies At a Glance
- Tasks: Welcome guests, manage room flow, and support the team with various duties.
- Company: The Langham, London; Europe's first Grand Hotel with a diverse and inclusive culture.
- Benefits: Paid overtime, discretionary service charge, and 28 days of holiday.
- Other info: Opportunity to work in a prestigious hotel with career growth potential.
- Why this job: Join a talented team and create memorable experiences for guests in a luxury setting.
- Qualifications: Warm personality, previous 5* experience, and excellent attention to detail.
The predicted salary is between 22000 - 26000 £ per year.
The Langham, London; Europe's first Grand Hotel is currently recruiting for Host to join our talented Artesian team. We're an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
- Provide a warm welcome and engage with all guests
- Manage the flow of the room, waiting list and the turn of the tables
- Have excellent guest recognition for our hotel residents and external regular guests
- Demonstrate excellent food and drinks menu knowledge
- Support the team with any other duties including running food, serving drinks, helping with guest enquiries and liaising with other departments
ABOUT YOU
- Warm and welcoming personality
- Previous experience in a similar 5* environment
- Flair, passion and a conscientious attitude
- Confidence, professionalism and engaging personality
- Ability to think outside of the box to surprise and delight our guests
- Excellent attention to detail
- Excellent knowledge of classic cocktails
- Clear conversational English language; knowledge of foreign languages is beneficial
YOUR BENEFITS
- Financial Wellbeing
- Paid Overtime
- Discretionary Service Charge
- 28 days of holiday
Host employer: The Langham London
Contact Detail:
The Langham London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Langham, London. Familiarise yourself with their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their Artesian crew.
✨Tip Number 2
Practice your warm welcome! As a Host, your personality is key. Try rehearsing how you’d greet guests and manage the flow of the room. A friendly, confident approach can make all the difference in creating a memorable experience for guests.
✨Tip Number 3
Brush up on your menu knowledge! Make sure you’re familiar with the food and drinks offered at The Langham. Knowing the classics and being able to recommend items will impress during your interview and show you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our talented team. Let’s get you that Host position!
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and welcoming personality shine through. We want to see who you are beyond your experience, so don’t be afraid to inject a bit of flair into your words!
Tailor Your Experience: Make sure to highlight any previous experience in a 5* environment. We’re looking for candidates who can demonstrate their knowledge of food and drinks, so relate your past roles to what we do at The Langham.
Attention to Detail is Key: Pay close attention to the details in your application. From spelling and grammar to how you format your CV, we appreciate candidates who take the time to present themselves professionally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Langham London
✨Show Your Warmth
As a Host, your personality is key! Make sure to convey your warm and welcoming nature right from the start. Practice a friendly greeting and maintain eye contact to create a positive first impression.
✨Know Your Menu Inside Out
Familiarise yourself with the food and drinks menu before the interview. Be prepared to discuss your favourite items and why they stand out. This shows your passion and helps you engage with guests effectively.
✨Demonstrate Guest Recognition Skills
Think of ways to highlight your ability to remember guests' names and preferences. Share examples from previous roles where you went the extra mile to make a guest feel special. This will show that you understand the importance of guest recognition.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your ability to manage the flow of the room and handle guest enquiries. Practise scenarios where you might need to deal with a waiting list or serve drinks, showcasing your problem-solving skills.