The Langham, London; Europe's first Grand Hotel- is currently recruiting for the Receptionist (formal job title is Guest Services Agent) to join our talented Front Office team. We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level. In the role of the Receptionist, your key focus will be to: carry out a check-in procedure room the guests perform a check-out procedure deal with guest queries take payments and process billing carry out the cashiering procedure at the end of each shift Do you have?- previous experience of working in a Front Office within a similar environment excellent customer services skills great communication skills immaculate personal presentation previous experience of Opera/Shiji front office management systems is an advantage ability to deal with challenging situations YOUR BENEFITS Financial Wellbeing Discretionary Service Charge 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service Access to Wagestream – a salary advance benefit Complimentary accommodation at all the Langham Hotels
Guest Services Agent (Receptionist) employer: The Langham London
The Langham, London is an exceptional employer that prioritises employee well-being and professional growth. With a vibrant work culture that values teamwork and excellence, employees enjoy benefits such as meals on duty and complimentary stays at other Langham Hotels, alongside ample opportunities for learning and development in the hospitality industry.
