At a Glance
- Tasks: Support the Food & Beverage team with administration, reports, and guest feedback.
- Company: The Langham, London; a prestigious hotel with a rich history.
- Benefits: 28 days holiday, discounts, health plans, and career development opportunities.
- Other info: Inclusive culture focused on personal growth and sustainability.
- Why this job: Join a dynamic team in a luxury environment and make a real impact.
- Qualifications: Experience in hospitality, strong admin skills, and knowledge of F&B operations.
The predicted salary is between 27000 - 33000 £ per year.
The Langham, London; Europe’s first Grand Hotel is currently recruiting for a Food and Beverage Executive to join our talented Food and Beverage Admin Team.
We’re an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
In the role of Food and Beverage Executive, your key focus will be to
- ensure all administration related to the F&B office is carried out effectively.
- support the Director and Assistant Director of F&B and all outlet managers on a daily basis.
- lead quality in the F&B division, producing reports from Review Pro, Seven Rooms and other guest feedback channels to see outlet trends and defect areas.
- support the Director and Assistant Director of Food & Beverage with financial reports and analysis of revenues to enable the division to make smart and informed decision about the business such as menu engineering, cover comparisons and revenues by hour per department.
- respond to all guest compliments/comments/complaints in a timely fashion
- establish and maintain a personnel management system within the F&B department including induction, training, scheduling etc.
- represent Food and Beverage leadership team at relevant operational or group meetings.
- KNOWLEDGE AND SKILLS REQUIRED IN THE ROLE
- Previous experience within hospitality, Food & Beverage or a comparable luxury service environment.
- Strong administrative and organisational skills.
- Excellent written and spoken English.
- Strong Microsoft Office skills, particularly Outlook, Word, Excel and Power Point.
- Ability to prioritise and work effectively in a fast-paced environment.
- Professional and polished communication style.
- Previous experience within a luxury five-star hotel.
- Experience with Shiji.
- Experience with restaurant reservation systems such as Seven Rooms or equivalent.
- Understanding of restaurant/bar operations.
- Experience producing operational or financial reports.
- Knowledge of London’s luxury restaurant and bar market.
- YOUR BENEFITS
- Financial Wellbeing
- Discretionary Service Charge
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
- Access to Wagestream – a salary advance benefit
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
- Discounted accommodation at The Langham, London for you and your family
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
- Up to £750 Recommend a Friend referral bonus
- Seasonal Travelcard loan
- Health Cash Plan (the hotel pays Level 1 access with Simplyhealth)
- Company pension plan
- Life insurance
- Discounts in various high street and online shops
- Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
- Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
- 2 staff parties per year and several colleague social and community events
- Access to the Employee Assistance Programme by Hospitality Action (24/7)
- Access to Qualified Mental Health First Aiders on site
- Most Valued Colleague of the Month and Year Awards
- Long Service Awards
- Physical Wellbeing
- Free meals on duty in our Staff Restaurant
- Uniform supplied and laundered, or if a non-uniform colleague, a complimentary valet service of work attire provided
- Enhanced Sick Pay
- Subsidised regular Back Massage, Reflexology & Chiropody Sessions
- OUR CULTURE
Our company is dedicated to cultivating a supportive environment where "Our People, Our Pride" serves as a guiding principle, fostering innovation, collaboration, and personal growth.
DIVERSITY & INCLUSION
The Langham, London is an equal opportunities employer, committed to diversity and inclusion.
We welcome applicants from all backgrounds and do not discriminate based on any protective characteristic.
DISABILITY INCLUSION
We are committed to disability inclusion and ensuring an inclusive recruitment process.
If you require reasonable adjustments, such as accessible interview locations, adapted tests, or specific accommodations, please inform us at the outset.
Our goal is to provide an equitable recruitment experience for all candidates.
SUSTAINABILITY PLEDGE
We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations.
In 2025, we reached a new milestone by achieving Earth Check Master Certification, further reinforcing our long-term commitment to sustainability.
The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Groupcomprises380 luxury bedrooms and suites, the acclaimed Palm Court restaurant, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe’s first Chuan Body + Soul Spa and Sauce by The Langham, our cookery school.
The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.
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Food and Beverage Executive employer: The Langham London
The Langham, London is an exceptional employer that prioritises employee well-being and professional growth. With a vibrant work culture that values teamwork and excellence, employees enjoy benefits such as meals on duty and complimentary stays at other Langham Hotels, alongside ample opportunities for learning and development in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Executive
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Langham London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Langham London
Don't be shy about reaching out to The Langham London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Executive
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Langham London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Langham London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
