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- Tasks: Set up meeting spaces, serve food and beverages, and provide top-notch guest service.
- Company: Join The Langham, London, a historic hotel known for luxury and exceptional guest experiences.
- Benefits: Enjoy free meals, pro-rata holidays, discounts, and learning opportunities.
- Why this job: Be part of a vibrant team in a prestigious environment with flexible hours.
- Qualifications: Experience in a 5-star setting and excellent customer service skills are essential.
- Other info: This is a '0' hour contract, offering flexibility based on business needs.
The Langham, London is seeking a Casual Waiter/Waitress for our Conference & Events department.
Main duties include:
- Setting up meeting spaces
- Serving food and beverages
- Preparing mise-en-place
- Providing excellent guest service
Benefits include:
- Uniform and meals on duty
- Pro-rata holidays based on hours worked
- Complimentary and discounted accommodation across Langham Hospitality Group
- Company pension plan
- Learning and development opportunities
- Colleague engagement and recognition
- Discounts on gym memberships, food & beverage, and treatments
- Other benefits
The hotel features 380 luxury rooms, renowned restaurants, bars, extensive conference facilities, and Europe's first Chuan Spa. Established in 1865, it prides itself on creating enchanting guest experiences. This is a '0' hour contract, with hours dependent on business volume.
Ideal candidate:
- Experience in a 5-star environment
- Passion, flair, and a conscientious attitude
- Excellent customer service skills
- Flexibility to work various shifts
Casual Waiter / Waitress - Conference & Events employer: The Langham, London
Contact Detail:
The Langham, London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Waiter / Waitress - Conference & Events
✨Tip Number 1
Familiarise yourself with The Langham, London and its offerings. Understanding their unique services and guest expectations will help you stand out during any informal conversations or interviews.
✨Tip Number 2
Network with current or former employees of The Langham. They can provide valuable insights into the work culture and what the hiring managers are looking for in a candidate.
✨Tip Number 3
Demonstrate your customer service skills in real-life scenarios. Whether it's through volunteering or part-time jobs, having examples ready to share can showcase your experience effectively.
✨Tip Number 4
Be prepared to discuss your flexibility and availability. Since this is a '0' hour contract, showing that you can adapt to various shifts will make you a more attractive candidate.
We think you need these skills to ace Casual Waiter / Waitress - Conference & Events
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Casual Waiter/Waitress position. Highlight your relevant experience in a 5-star environment and customer service skills in your application.
Tailor Your CV: Customise your CV to reflect your experience in hospitality, particularly in conference and events settings. Emphasise any previous roles where you demonstrated excellent guest service and flexibility in working hours.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to create enchanting guest experiences. Mention specific examples of how you've excelled in similar roles and why you want to work at The Langham, London.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at The Langham, London
✨Showcase Your Customer Service Skills
As a Casual Waiter/Waitress, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your passion for providing an enchanting experience.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be ready to discuss your availability and willingness to adapt to changing schedules. Highlight any past experiences where you successfully managed varying work hours.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a busy environment. Think about how you would handle difficult situations, such as a dissatisfied guest or a last-minute change in event setup.
✨Research The Langham, London
Familiarise yourself with The Langham's history, values, and services. Showing that you understand the hotel's commitment to luxury and guest satisfaction will set you apart and demonstrate your genuine interest in the position.
