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- Tasks: Welcome guests and provide friendly, efficient service in a luxurious setting.
- Company: Join The Langham, London's iconic hotel with a rich history since 1865.
- Benefits: Enjoy meals on duty, annual holidays, and discounts across the hospitality group.
- Why this job: Be part of a team creating enchanting experiences in a prestigious environment.
- Qualifications: Previous experience in hospitality and excellent customer service skills are essential.
- Other info: This is a flexible '0' hour contract, perfect for students seeking work-life balance.
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Casual Waiter / Waitress (40 hours per week), London
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Client:
The Langham, London
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
0c3625d72882
Job Views:
45
Posted:
24.06.2025
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Job Description:
Job Description
Casual Waiter / Waitress (40 hours per week)
The Langham, London is currently looking to recruit a Casual Waiter / Waitress in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago.All day light dining is served with timeless elegance.Champagne enthusiasts may indulge their passion by choosing from one of London’s widest list of over 40 champagnes, including some rare and unusual offerings.
As a Casual Waiter / Waitress in Palm Court, your main role will be to –
- welcome guests to Palm Court in a friendly and engaging manner
- provide prompt, friendly and efficient service
- be familiar with all food & beverage items on the menu
- ensure restaurant pantry is set for service
- prepare and locate all mise-en-place in strategic areas in the restaurant
- responsible for linen for the restaurant
- prepare and serve hot beverage as ordered
- ensure that all cutlery, crockery and trays are spotless and clean before and during service
The Langham, London offers a wide range of benefits which will include:
- uniform and meals on duty
- annual holidays
- complimentary and discounted accommodation across Langham Hospitality Group
- company pension plan
- learning and development opportunities
- colleague recognition system
- discounts on food & beverage and Chuan Body + Soul treatments/products
- many other exciting benefits are offered
The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Conference & Events facilities and Europe’s first Chuan Spa. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.
This is a ‘0’ hour contract.
The ideal Casual Waiter/Waitress in Palm Court will have –
- previous experience in a similar Restaurant or Hospitality environment
- excellent customer service skills; ability to anticipate guest needs and go the extra mile
- strong interest and passion for food & beverage
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Casual Waiter / Waitress (40 hours per week) employer: The Langham, London
Contact Detail:
The Langham, London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Waiter / Waitress (40 hours per week)
✨Tip Number 1
Familiarise yourself with the history and offerings of The Langham, especially the Palm Court. Knowing about their famous afternoon tea and extensive champagne list can help you engage with guests and show your enthusiasm during the interview.
✨Tip Number 2
Brush up on your customer service skills by practising scenarios where you anticipate guest needs. This will prepare you to demonstrate your ability to go the extra mile, which is crucial for a role in such a prestigious establishment.
✨Tip Number 3
Network with current or former employees of The Langham, London. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Visit the Palm Court if possible, and observe the service style and atmosphere. This first-hand experience can give you talking points during your interview and show your genuine interest in the position.
We think you need these skills to ace Casual Waiter / Waitress (40 hours per week)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on roles where you've provided excellent customer service, as this is crucial for a Casual Waiter/Waitress position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and beverage, as well as your ability to create enchanting encounters for guests. Mention any specific experiences that relate to the role at The Langham, London.
Highlight Relevant Skills: In your application, emphasise skills such as attention to detail, teamwork, and the ability to work in a fast-paced environment. These are essential for providing prompt and efficient service in a busy restaurant setting.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are important in the hospitality industry.
How to prepare for a job interview at The Langham, London
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage items on the menu, especially the champagne selections. Being able to discuss the offerings confidently will impress your interviewers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you anticipated guest needs or went the extra mile to ensure satisfaction, as this is crucial for a role in hospitality.
✨Demonstrate Team Spirit
The Langham values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated effectively with colleagues to enhance the dining experience for guests.
✨Dress to Impress
Since you'll be working in a prestigious environment, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the hospitality industry's standards and your respect for the establishment.
