At a Glance
- Tasks: Welcome guests and provide top-notch service in a stunning setting.
- Company: Join The Langham, London's iconic hotel with a rich history.
- Benefits: Enjoy meals on duty, discounts, and exciting perks.
- Other info: Flexible hours with opportunities for growth in a vibrant environment.
- Why this job: Be part of a legendary team creating unforgettable experiences.
- Qualifications: Previous hospitality experience and a passion for excellent service.
The predicted salary is between 24000 - 36000 £ per year.
The Langham, London is currently looking to recruit a Casual Waiter / Waitress in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago. All day light dining is served with timeless elegance. Champagne enthusiasts may indulge their passion by choosing from one of London’s widest list of over 40 champagnes, including some rare and unusual offerings.
Responsibilities
- welcome guests to Palm Court in a friendly and engaging manner
- provide prompt, friendly and efficient service
- be familiar with all food & beverage items on the menu
- ensure restaurant pantry is set for service
- prepare and locate all mise-en-place in strategic areas in the restaurant
- responsible for linen for the restaurant
- prepare and serve hot beverage as ordered
- ensure that all cutlery, crockery and trays are spotless and clean before and during service
Benefits
- uniform and meals on duty
- annual holidays
- complimentary and discounted accommodation across Langham Hospitality Group
- company pension plan
- learning and development opportunities
- eye care vouchers
- colleague recognition system
- discounts on food & beverage and Chuan Body + Soul treatments / products
- colleague engagement platform
- many other exciting benefits are offered
This is a ‘0’ hour contract.
Qualifications
- previous experience in a similar Restaurant or Hospitality environment
- excellent customer service skills; ability to anticipate guest needs and go the extra mile
- strong interest and passion for food & beverage
- excellent attention to detail
- clear conversational English language
Casual Waiter / Waitress (40 Hours Per Week) employer: The Langham London
The Langham London is an exceptional employer, offering a vibrant work culture that prioritises creativity and excellence in service. As a Bar Manager, you will have the opportunity to lead a talented team in a prestigious 5-star environment, with ample opportunities for professional growth and development. Enjoy competitive benefits and the chance to be part of a renowned establishment that values innovation and guest satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Waiter / Waitress (40 Hours Per Week)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Langham London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Langham London
Don't be shy about reaching out to The Langham London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Casual Waiter / Waitress (40 Hours Per Week)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Langham London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Langham London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
