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For Companies At a Glance
- Tasks: Welcome guests and provide top-notch service in a stunning setting.
- Company: Join The Langham, London's iconic hotel with a rich history.
- Benefits: Enjoy meals on duty, discounts, and exciting perks.
- Why this job: Be part of a legendary team creating unforgettable experiences.
- Qualifications: Previous hospitality experience and a passion for excellent service.
- Other info: Flexible hours with opportunities for growth in a vibrant environment.
The predicted salary is between 24000 - 36000 £ per year.
The Langham, London is currently looking to recruit a Casual Waiter / Waitress in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago. All day light dining is served with timeless elegance. Champagne enthusiasts may indulge their passion by choosing from one of London’s widest list of over 40 champagnes, including some rare and unusual offerings.
Responsibilities
- welcome guests to Palm Court in a friendly and engaging manner
- provide prompt, friendly and efficient service
- be familiar with all food & beverage items on the menu
- ensure restaurant pantry is set for service
- prepare and locate all mise-en-place in strategic areas in the restaurant
- responsible for linen for the restaurant
- prepare and serve hot beverage as ordered
- ensure that all cutlery, crockery and trays are spotless and clean before and during service
Benefits
- uniform and meals on duty
- annual holidays
- complimentary and discounted accommodation across Langham Hospitality Group
- company pension plan
- learning and development opportunities
- eye care vouchers
- colleague recognition system
- discounts on food & beverage and Chuan Body + Soul treatments / products
- colleague engagement platform
- many other exciting benefits are offered
This is a ‘0’ hour contract.
Qualifications
- previous experience in a similar Restaurant or Hospitality environment
- excellent customer service skills; ability to anticipate guest needs and go the extra mile
- strong interest and passion for food & beverage
- excellent attention to detail
- clear conversational English language
Casual Waiter / Waitress (40 hours per week) employer: The Langham, London
Contact Detail:
The Langham, London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Waiter / Waitress (40 hours per week)
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Langham and soak up the atmosphere. Familiarise yourself with the menu and the vibe of Palm Court. This will show you’re genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your people skills! As a Casual Waiter/Waitress, you'll be interacting with guests all day. Role-play with a friend or family member to brush up on your customer service skills and how to handle tricky situations with a smile.
✨Tip Number 3
Dress to impress! When you go for your interview, make sure you look sharp. A neat appearance shows that you take pride in yourself and understand the importance of presentation in the hospitality industry.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It’s a great way to stand out and show your enthusiasm for being part of The Langham team.
We think you need these skills to ace Casual Waiter / Waitress (40 hours per week)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in hospitality. Mention any previous roles where you’ve provided excellent customer service or worked in a fast-paced environment, just like our Palm Court!
Be Specific in Your Cover Letter: In your cover letter, be specific about why you want to work at The Langham, London. Mention your passion for food and beverage, and how you can contribute to creating enchanting encounters for our guests.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at The Langham, London
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage items on the menu before your interview. Being able to discuss specific dishes or drinks shows your genuine interest in the role and helps you stand out as a candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a guest. The Langham values excellent customer service, so demonstrating your ability to anticipate needs will impress the interviewers.
✨Practice Your Communication
Since clear conversational English is essential, practice speaking about your experiences and skills. You might even want to do a mock interview with a friend to build confidence and ensure you articulate your thoughts clearly.
✨Dress to Impress
Even though it’s a casual position, first impressions matter. Dress smartly for your interview to reflect the elegance of The Langham. This shows that you respect the establishment and are serious about the opportunity.
