Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team of Spa Therapists while delivering exceptional treatments.
- Company: Join The Langham, London, Europe's first Grand Hotel with a rich history since 1865.
- Benefits: Enjoy perks like paid overtime, 28 days holiday, and discounts at our hotels and restaurants.
- Why this job: Be part of a supportive culture that values personal growth and innovation in a luxury setting.
- Qualifications: Experience in a similar role with relevant Spa/Beauty qualifications is essential.
- Other info: We celebrate diversity and are committed to sustainability, making a positive impact on the world.
The predicted salary is between 36000 - 60000 £ per year.
The Langham, London; Europe’s first Grand Hotel is currently recruiting for Head Therapist to join our talented Chuan Body & Soul team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
- Supervise the Spa Therapists, Spa Concierges and Spa attendants with support from the Health Club and Spa Manager.
- Be responsible for all aspects of training of the Spa Therapists.
- Ensure the Spa Concierge have good product and treatment knowledge and are able to retail and book a variety of treatments.
- Be fully aware of the treatment menu and product knowledge, working closely with our product houses and our own Chuan brand.
- Carry out treatments on a daily basis.
- Inspect and ensure all treatment rooms and spa areas are set up according to standards at all times.
- Maintain clear lines of communication within the Spa and the hotel in general.
ABOUT YOU
- Experience in a similar position and environment with a firm understanding of excellence in customer service.
- Spa/Beauty qualification at NVQ Level 2 & 3 or equivalent (a professional background in beauty therapy and a Spa/Beauty qualification in CIDESCO/CIBTAC/ITEC is desirable).
- Certification and experience in Swedish, Deep tissue, Pregnancy Massage, as well as Facials and Electric Facials, is essential.
- Qualifications in Reiki, Reflexology, Traditional Chinese Medicine, Acupressure, Lymphatic Drainage - desirable.
- Passion for training, developing and inspiring others is key.
- Ideally knowledge of traditional Chinese medicine and the 5 elements.
- Excellent communication and interpersonal skills.
- Great presentation.
- Warm and caring attitude towards the health and well-being of guests.
- Drive to work towards targets in treatment and retail.
- Ability to work well in a team.
- Good time management and organisation skills.
YOUR BENEFITS
- Financial Wellbeing.
- Paid Overtime.
- Discretionary Service Charge.
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service.
- Access to Wagestream – a salary advance benefit.
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels.
- Discounted accommodation at The Langham, London for you and your family.
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments.
- Up to £750 Recommend a Friend referral bonus.
- Seasonal Travelcard loan.
- A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs.
- Company pension plan.
- Life insurance.
- Discounts in various high street and online shops.
OUR CULTURE
Our company is dedicated to cultivating a supportive environment where "Our People, Our Pride" serves as a guiding principle, fostering innovation, collaboration, and personal growth.
DIVERSITY & INCLUSION
The Langham, London is an equal opportunities employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on any protective characteristic.
DISABILITY INCLUSION
We are committed to disability inclusion and ensuring an inclusive recruitment process. If you require reasonable adjustments, such as accessible interview locations, adapted tests, or specific accommodations, please inform us at the outset. Our goal is to provide an equitable recruitment experience for all candidates.
SUSTAINABILITY PLEDGE
We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations.
Would you like to be a Head Therapist in such an iconic hotel? Then go ahead, apply!
Spa Head Therapist employer: The Langham London
Contact Detail:
The Langham London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Head Therapist
✨Tip Number 1
Familiarise yourself with the Chuan Body & Soul Spa's treatment menu and product offerings. Understanding their unique services will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of The Langham, London. They can provide valuable insights into the company culture and expectations, which can be a great advantage when preparing for your interview.
✨Tip Number 3
Showcase your passion for training and developing others by preparing examples of how you've successfully mentored or led a team in the past. This aligns perfectly with the responsibilities of the Head Therapist role.
✨Tip Number 4
Research traditional Chinese medicine and its principles, as this knowledge is desirable for the position. Being able to discuss this topic during your interview can set you apart from other candidates.
We think you need these skills to ace Spa Head Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa therapy and customer service. Emphasise any qualifications you have, such as NVQ Level 2 & 3 or CIDESCO/CIBTAC/ITEC certifications, and detail your experience with various massage techniques and treatments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the spa industry. Mention specific experiences that demonstrate your ability to train and inspire others, as well as your knowledge of traditional Chinese medicine if applicable.
Highlight Your Skills: In your application, clearly outline your communication and interpersonal skills. Provide examples of how you've successfully worked in a team and managed time effectively in previous roles.
Show Enthusiasm for the Company: Research The Langham, London and mention why you want to work there specifically. Highlight their commitment to diversity, inclusion, and sustainability, and express how your values align with theirs.
How to prepare for a job interview at The Langham London
✨Showcase Your Expertise
Make sure to highlight your qualifications and experience in beauty therapy, especially your certifications in Swedish, Deep Tissue, and Pregnancy Massage. Be prepared to discuss specific treatments you've performed and how you ensure a high standard of customer service.
✨Demonstrate Leadership Skills
As a Head Therapist, you'll be supervising other staff. Share examples of how you've trained or inspired team members in the past. Discuss your approach to maintaining clear communication within a team and how you handle challenges.
✨Know the Treatment Menu
Familiarise yourself with the treatment menu and product knowledge of Chuan Body & Soul Spa. Be ready to discuss how you would ensure that Spa Concierges are well-informed and able to effectively book and retail treatments.
✨Emphasise Your Passion for Well-being
Express your genuine passion for health and well-being. Talk about how you create a warm and caring atmosphere for guests and how you stay motivated to meet treatment and retail targets while ensuring guest satisfaction.
