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- Tasks: Join our team as a Beauty Therapist, providing exceptional spa treatments and client care.
- Company: The Langham, London is Europe's first Grand Hotel and a Forbes 5* rated property.
- Benefits: Enjoy paid overtime, 28+ days holiday, discounts, and complimentary stays at our hotels.
- Why this job: Be part of a supportive team in a luxurious environment with growth opportunities.
- Qualifications: Spa/Beauty qualification at NVQ Level 2 or equivalent and certification in beauty and massage therapy required.
- Other info: We value diversity and welcome applications from all communities.
The predicted salary is between 24000 - 36000 £ per year.
Spa Therapist
Chuan Body & Soul
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for Beauty Therapist to join our talented Chuan Body & Soul team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
In the role of Beauty Therapist, your key focus will be to:
● Extend a welcoming experience for our clients
● Carry out a variety of treatments
● Follow Forbes and brand standards
● Be fully aware of treatment menus and product knowledge
● Assess guest needs through thorough consultation prior to treatment
● Adhere to the operating procedures of Chuan Body + Soul
● Promote spa and body care products
● Ensure all treatment rooms are set up according to standards prior to the treatment
● Maintain clear lines of communication within the Spa and hotel in general
ABOUT YOU
● Experience in a similar position and environment with a firm understanding of excellence in customer service
● Spa/Beauty qualification at NVQ Level 2 or equivalent (a professional background in beauty therapy and a Spa/Beauty qualification in CIDESCO/CIBTAC/ITEC/NVQ/VTCT is desirable)
● Certification in beauty and massage therapy is essential
● Knowledge of products lines including Kerstin Florian, Jacqueline Piotaz, OTO, Zelens is desirable, but not essential as training will be provided
● Excellent communication and interpersonal skills
● Warm and caring attitude towards the health and well-being of clients
● The drive to work towards targets in treatment and retail
● The ability to work well in a team
● Good time management skills
YOUR BENEFITS
Financial Wellbeing
● Paid Overtime
● Discretionary Service Charge
● 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
● Access to Wagestream – a salary advance benefit
● Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
● Discounted accommodation at The Langham, London for you and your family
● Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
● Up to £750 Recommend a Friend referral bonus
● Seasonal Travelcard loan
● A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
● Company pension plan
● Life insurance
● Discounts in various high street and online shops
Mental Wellbeing
● Colleague recognition system – being recognised and rewarded for positive guest comments or when you showcase one of our company values
● Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
● 2 staff parties per year and several colleague social and community events
● Access to the Employee Assistance Programme by Hospitality Action (24/7)
● Access to Qualified Mental Health First Aiders on site
● Most Valued Colleague.
Spa Treatment Specialist (Hiring Immediately) employer: The Langham Hotel London
Contact Detail:
The Langham Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Treatment Specialist (Hiring Immediately)
✨Tip Number 1
Make sure to familiarize yourself with the specific treatments and products mentioned in the job description, such as Kerstin Florian and Jacqueline Piotaz. This knowledge will not only help you stand out during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in a luxury spa environment. Discussing your understanding of customer service excellence and how you've contributed to a welcoming atmosphere can set you apart from other candidates.
✨Tip Number 3
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with colleagues in past roles. The ability to work well in a team is crucial for this position, so be ready to discuss this in detail.
✨Tip Number 4
Prepare to discuss your time management skills and how you prioritize tasks, especially in a busy spa environment. Being able to manage your time effectively while providing excellent service is key to succeeding in this role.
We think you need these skills to ace Spa Treatment Specialist (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Spa Treatment Specialist position. Highlight key responsibilities and required qualifications that align with your experience.
Tailor Your CV: Customize your CV to reflect relevant experience in beauty therapy and customer service. Emphasize any qualifications such as NVQ Level 2 or certifications in beauty and massage therapy.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty therapy and your understanding of the spa environment. Mention specific experiences that demonstrate your ability to provide excellent customer service.
Highlight Communication Skills: In both your CV and cover letter, emphasize your communication and interpersonal skills. Provide examples of how you've successfully interacted with clients in previous roles.
How to prepare for a job interview at The Langham Hotel London
✨Showcase Your Customer Service Skills
As a Beauty Therapist, your ability to provide excellent customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for clients in previous roles.
✨Demonstrate Product Knowledge
While you may receive training on specific product lines, showing that you have a basic understanding of beauty and spa products can set you apart. Research the brands mentioned in the job description and be ready to discuss them.
✨Prepare for Treatment Consultations
Understanding how to assess guest needs through thorough consultations is key. Practice how you would approach a client consultation, focusing on listening and tailoring treatments to their individual needs.
✨Exude a Warm and Caring Attitude
The role requires a warm and caring demeanor. During the interview, let your personality shine through. Smile, maintain eye contact, and show genuine interest in the well-being of clients.
