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- Tasks: Join our team as a Beauty Therapist, providing top-notch treatments and client experiences.
- Company: The Langham, London is Europe's first Grand Hotel and a Forbes 5* rated property.
- Benefits: Enjoy paid overtime, 28+ days holiday, discounts, and complimentary stays at our hotels.
- Why this job: Be part of a prestigious spa, enhance your skills, and work in a supportive environment.
- Qualifications: Experience in beauty therapy and relevant qualifications are essential; training provided for product knowledge.
- Other info: We value diversity and welcome applications from all communities.
The predicted salary is between 28800 - 42000 £ per year.
Spa Therapist
Chuan Body & Soul
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for Beauty Therapist to join our talented Chuan Body & Soul team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
In the role of Beauty Therapist, your key focus will be to:
● Extend a welcoming experience for our clients
● Carry out a variety of treatments
● Follow Forbes and brand standards
● Be fully aware of treatment menus and product knowledge
● Assess guest needs through thorough consultation prior to treatment
● Adhere to the operating procedures of Chuan Body + Soul
● Promote spa and body care products
● Ensure all treatment rooms are set up according to standards prior to the treatment
● Maintain clear lines of communication within the Spa and hotel in general
ABOUT YOU
● Experience in a similar position and environment with a firm understanding of excellence in customer service
● Spa/Beauty qualification at NVQ Level 2 or equivalent (a professional background in beauty therapy and a Spa/Beauty qualification in CIDESCO/CIBTAC/ITEC/NVQ/VTCT is desirable)
● Certification in beauty and massage therapy is essential
● Knowledge of products lines including Kerstin Florian, Jacqueline Piotaz, OTO, Zelens is desirable, but not essential as training will be provided
● Excellent communication and interpersonal skills
● Warm and caring attitude towards the health and well-being of clients
● The drive to work towards targets in treatment and retail
● The ability to work well in a team
● Good time management skills
YOUR BENEFITS
Financial Wellbeing
● Paid Overtime
● Discretionary Service Charge
● 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
● Access to Wagestream – a salary advance benefit
● Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
● Discounted accommodation at The Langham, London for you and your family
● Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
● Up to £750 Recommend a Friend referral bonus
● Seasonal Travelcard loan
● A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
● Company pension plan
● Life insurance
● Discounts in various high street and online shops
Mental Wellbeing
● Colleague recognition system – being recognised and rewarded for positive guest comments or when you showcase one of our company values
● Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
● 2 staff parties per year and several colleague social and community events
● Access to the Employee Assistance Programme by Hospitality Action (24/7)
● Access to Qualified Mental Health First Aiders on site
● Most Valued Colleague.
Luxury Skincare Consultant (Hiring Immediately) employer: The Langham Hotel London
Contact Detail:
The Langham Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Skincare Consultant (Hiring Immediately)
✨Tip Number 1
Familiarize yourself with the luxury skincare brands mentioned in the job description, such as Kerstin Florian and Zelens. Even if you don't have prior experience with these products, showing a genuine interest and willingness to learn can set you apart.
✨Tip Number 2
Highlight your customer service skills during any interactions. The role emphasizes excellence in customer service, so be prepared to share examples of how you've gone above and beyond for clients in previous positions.
✨Tip Number 3
Demonstrate your teamwork abilities by discussing past experiences where you successfully collaborated with colleagues. This is crucial in a spa environment where communication and cooperation are key to providing a seamless client experience.
✨Tip Number 4
Prepare to discuss your time management skills. The ability to manage multiple treatments and maintain high standards is essential, so think of specific instances where you've effectively prioritized tasks in a busy setting.
We think you need these skills to ace Luxury Skincare Consultant (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Beauty Therapist position. Make sure you understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in beauty therapy or customer service roles. Mention specific treatments you are skilled in and any relevant certifications you hold.
Showcase Your Interpersonal Skills: Since excellent communication and a warm attitude are crucial for this role, provide examples in your application that demonstrate your interpersonal skills and ability to connect with clients.
Express Your Passion for Wellness: Convey your enthusiasm for health and well-being in your application. Discuss why you are passionate about beauty therapy and how you can contribute to creating a welcoming experience for clients.
How to prepare for a job interview at The Langham Hotel London
✨Showcase Your Customer Service Skills
As a Beauty Therapist, excellent customer service is key. Be prepared to share specific examples of how you've provided exceptional service in previous roles, and demonstrate your warm and caring attitude towards clients.
✨Know the Treatment Menu
Familiarize yourself with the treatment menu and product lines mentioned in the job description. Even if you haven't worked with them before, showing that you've done your homework will impress the interviewers.
✨Demonstrate Teamwork
Highlight your ability to work well in a team. Share experiences where you collaborated with colleagues to achieve common goals, especially in a spa or beauty environment.
✨Prepare for Practical Questions
Expect questions about how you would handle specific scenarios with clients. Think about how you would assess guest needs and ensure their comfort during treatments, as this reflects the role's focus on client experience.
