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- Tasks: Join our team as a Beauty Therapist, providing exceptional treatments and client experiences.
- Company: The Langham, London is Europe's first Grand Hotel and a Forbes 5* rated property.
- Benefits: Enjoy paid overtime, 28+ days holiday, discounts, and complimentary stays at our hotels.
- Why this job: Be part of a prestigious spa team, with opportunities for growth and a supportive culture.
- Qualifications: Experience in beauty therapy and relevant qualifications are essential; training provided.
- Other info: We value diversity and welcome applications from all communities.
The predicted salary is between 24000 - 36000 £ per year.
Spa Therapist
Chuan Body & Soul
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for Beauty Therapist to join our talented Chuan Body & Soul team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
In the role of Beauty Therapist, your key focus will be to:
● Extend a welcoming experience for our clients
● Carry out a variety of treatments
● Follow Forbes and brand standards
● Be fully aware of treatment menus and product knowledge
● Assess guest needs through thorough consultation prior to treatment
● Adhere to the operating procedures of Chuan Body + Soul
● Promote spa and body care products
● Ensure all treatment rooms are set up according to standards prior to the treatment
● Maintain clear lines of communication within the Spa and hotel in general
ABOUT YOU
● Experience in a similar position and environment with a firm understanding of excellence in customer service
● Spa/Beauty qualification at NVQ Level 2 or equivalent (a professional background in beauty therapy and a Spa/Beauty qualification in CIDESCO/CIBTAC/ITEC/NVQ/VTCT is desirable)
● Certification in beauty and massage therapy is essential
● Knowledge of products lines including Kerstin Florian, Jacqueline Piotaz, OTO, Zelens is desirable, but not essential as training will be provided
● Excellent communication and interpersonal skills
● Warm and caring attitude towards the health and well-being of clients
● The drive to work towards targets in treatment and retail
● The ability to work well in a team
● Good time management skills
YOUR BENEFITS
Financial Wellbeing
● Paid Overtime
● Discretionary Service Charge
● 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
● Access to Wagestream – a salary advance benefit
● Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
● Discounted accommodation at The Langham, London for you and your family
● Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
● Up to £750 Recommend a Friend referral bonus
● Seasonal Travelcard loan
● A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
● Company pension plan
● Life insurance
● Discounts in various high street and online shops
Mental Wellbeing
● Colleague recognition system – being recognised and rewarded for positive guest comments or when you showcase one of our company values
● Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
● 2 staff parties per year and several colleague social and community events
● Access to the Employee Assistance Programme by Hospitality Action (24/7)
● Access to Qualified Mental Health First Aiders on site
● Most Valued Colleague.
Beauty Therapist - Grand Hotel Setting (Hiring Immediately) employer: The Langham Hotel London
Contact Detail:
The Langham Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Therapist - Grand Hotel Setting (Hiring Immediately)
✨Tip Number 1
Familiarize yourself with the specific treatments and products mentioned in the job description, such as Kerstin Florian and Jacqueline Piotaz. This knowledge will not only help you stand out during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience, especially in a spa or beauty environment. Be prepared to share examples of how you've created welcoming experiences for clients in the past.
✨Tip Number 3
Demonstrate your teamwork skills by discussing previous experiences where you collaborated effectively with colleagues. The ability to work well in a team is crucial in a spa setting.
✨Tip Number 4
Show your enthusiasm for continuous learning and development. Mention any relevant training or certifications you have, and express your eagerness to participate in the training provided by Chuan Body & Soul.
We think you need these skills to ace Beauty Therapist - Grand Hotel Setting (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Beauty Therapist position. Highlight key responsibilities and required qualifications that resonate with your experience.
Tailor Your CV: Customize your CV to reflect your relevant experience in beauty therapy, customer service, and any specific qualifications you hold. Mention any familiarity with the product lines listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty therapy and your commitment to providing excellent customer service. Use specific examples from your past experiences to demonstrate your skills.
Highlight Soft Skills: Emphasize your interpersonal skills, warm attitude, and ability to work in a team. These qualities are essential for creating a welcoming experience for clients, as mentioned in the job description.
How to prepare for a job interview at The Langham Hotel London
✨Showcase Your Customer Service Skills
As a Beauty Therapist, excellent customer service is key. Be prepared to share specific examples of how you've provided exceptional service in previous roles, especially in a spa or beauty environment.
✨Demonstrate Product Knowledge
While you may receive training on specific product lines, showing that you have researched and understand the basics of popular brands like Kerstin Florian or Jacqueline Piotaz can set you apart. Mention any relevant experience with these products.
✨Prepare for Treatment Consultations
Understanding how to assess guest needs through thorough consultations is crucial. Practice how you would approach a client consultation, focusing on listening skills and tailoring treatments to individual needs.
✨Exude a Warm and Caring Attitude
The role requires a warm and caring demeanor. During the interview, let your personality shine through. Share stories that highlight your passion for health and well-being, and how you connect with clients on a personal level.
