Spa Operations Manager

Spa Operations Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team and manage spa operations at a top-rated hotel.
  • Company: Award-winning hotel in the heart of London, close to luxury shopping.
  • Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
  • Why this job: Join a prestigious hotel and make a difference in guest experiences.
  • Qualifications: Experience in spa management and strong leadership skills.
  • Other info: Dynamic work environment with a focus on excellence and guest satisfaction.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

Spa OperationsManager

We currently have an excellent opportunity for an experienced and passionate Spa Operations Managerto lead a fantastic Club & Spa team at the Lanesborough.

Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street and Knightsb…

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Spa Operations Manager employer: The Lanesborough

The Lanesborough is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. As a Spa Operations Manager, you will be part of a prestigious team in a luxury environment, with access to ongoing training and development opportunities, all while working in one of London's most sought-after locations, just steps away from iconic landmarks and high-end shopping.
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Contact Detail:

The Lanesborough Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Spa Operations Manager

✨Tip Number 1

Network like a pro! Reach out to people in the spa and hospitality industry, especially those who work at places you admire. A friendly chat can open doors and give you insider info on job openings.

✨Tip Number 2

Show off your personality! When you get an interview, let your passion for spa operations shine through. Share stories about your experiences and how you’ve led teams to success – it’s all about making that personal connection.

✨Tip Number 3

Research the company! Before any interview, dive into the Lanesborough’s values and culture. Knowing what they stand for will help you tailor your answers and show them you’re the perfect fit for their team.

✨Tip Number 4

Apply through our website! We make it super easy for you to find and apply for roles like Spa Operations Manager. Plus, it shows you’re serious about joining our fantastic team at the Lanesborough.

We think you need these skills to ace Spa Operations Manager

Leadership Skills
Team Management
Customer Service Excellence
Operational Management
Budgeting and Financial Management
Sales and Marketing Skills
Spa Industry Knowledge
Health and Safety Compliance
Staff Training and Development
Problem-Solving Skills
Communication Skills
Attention to Detail
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the spa industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional experiences for our guests.

Tailor Your CV: Make sure your CV is tailored specifically for the Spa Operations Manager role. Highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for our team at the Lanesborough.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our fantastic team. We can’t wait to hear from you!

How to prepare for a job interview at The Lanesborough

✨Know the Spa Inside Out

Before your interview, make sure you research the Lanesborough Spa thoroughly. Understand their services, ethos, and what sets them apart from other spas. This knowledge will not only impress the interviewers but also help you articulate how you can contribute to their success.

✨Showcase Your Leadership Skills

As a Spa Operations Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about specific challenges you've faced and how you overcame them, as well as how you motivate and inspire your team to deliver exceptional service.

✨Emphasise Customer Experience

The spa industry is all about providing an outstanding customer experience. Be ready to discuss your approach to enhancing guest satisfaction. Share any innovative ideas you've implemented in previous roles that improved customer feedback or loyalty.

✨Dress the Part

First impressions matter, especially in a luxury environment like the Lanesborough. Dress professionally and in line with the spa's aesthetic. This shows that you understand the brand and are serious about the role. Remember, you're not just interviewing for a job; you're representing the spa's image.

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