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- Tasks: Lead a team of butlers, ensuring exceptional guest experiences and personalised service.
- Company: Join The Lanesborough, London's top hotel, renowned for luxury and elegance.
- Benefits: Enjoy competitive pay, exclusive perks, and opportunities for professional growth.
- Why this job: Be part of a prestigious hotel with a rich history and commitment to excellence.
- Qualifications: Experience in hospitality and a passion for delivering outstanding service are essential.
- Other info: Work in a beautifully renovated mansion near iconic London landmarks.
The predicted salary is between 43200 - 72000 £ per year.
We have an exceptional opportunity to join our Butlers Team at The Lanesborough. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London's most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
Oetker Collection Masterpiece Hotels are true masterpieces located in the world's most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
As Senior Butler you are able to provide exceptional service and ensure a memorable experience for our guests.
Senior Butler employer: The Lanesborough
Contact Detail:
The Lanesborough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Butler
✨Tip Number 1
Familiarise yourself with the luxury hospitality industry, especially the standards and expectations of high-end establishments like The Lanesborough. Understanding their unique service style will help you demonstrate your alignment with their values during interviews.
✨Tip Number 2
Network with current or former employees of The Lanesborough or similar luxury hotels. Engaging in conversations can provide you with insider knowledge about the company culture and what they look for in a Senior Butler.
✨Tip Number 3
Prepare to showcase your experience in providing exceptional customer service. Think of specific examples where you've gone above and beyond for guests, as this will be crucial in demonstrating your suitability for the role.
✨Tip Number 4
Research the local area around The Lanesborough, including attractions and services that may be relevant to guests. Being knowledgeable about the surroundings will show your commitment to providing a personalised experience for visitors.
We think you need these skills to ace Senior Butler
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the specific responsibilities and expectations of a Senior Butler. Tailor your application to highlight relevant experience in luxury hospitality and personal service.
Craft a Compelling CV: Ensure your CV reflects your experience in high-end hospitality roles. Emphasise skills such as attention to detail, customer service excellence, and any previous butler training or certifications you may have.
Write a Personalised Cover Letter: In your cover letter, express your passion for the hospitality industry and why you want to work at The Lanesborough. Mention specific aspects of the hotel that resonate with you and how you can contribute to their legacy of excellence.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone is professional yet warm, reflecting the hospitality spirit of The Lanesborough.
How to prepare for a job interview at The Lanesborough
✨Showcase Your Hospitality Skills
As a Senior Butler, your ability to provide exceptional service is crucial. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles. Highlight your attention to detail and ability to anticipate needs.
✨Demonstrate Cultural Awareness
Given the hotel's prestigious location and clientele, it's important to show an understanding of diverse cultures. Discuss any experiences you have working with international guests and how you adapted your service to meet their expectations.
✨Familiarise Yourself with The Lanesborough
Research the hotel’s history, its unique offerings, and recent renovations. Being knowledgeable about The Lanesborough will not only impress your interviewers but also show your genuine interest in becoming part of their team.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of past experiences where you successfully resolved issues for guests and be ready to discuss them in detail.
