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For Companies At a Glance
- Tasks: Support the Sales team and promote hotel facilities while managing client events and reports.
- Company: Join The Lanesborough, London's No. 1 hotel, known for luxury and elegance.
- Benefits: Enjoy competitive salary, private medical insurance, and discounts on food and spa treatments.
- Why this job: Be part of a vibrant team in a prestigious hotel with opportunities for personal growth.
- Qualifications: Previous experience in luxury sales is a plus; strong English skills are essential.
- Other info: Flexible working environment with social activities and recognition programmes.
The predicted salary is between 28800 - 43200 £ per year.
We currently have an excellent opportunity for a passionate Sales & Marketing Coordinator to join a fantastic team at the Lanesborough. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London's most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
Candidate Profile
- Support Sales team administration for the effective running of the department.
- Be able to promote and be confident with all facilities offered in the hotel.
- Knowledgeable about The Oetker Collection and other properties.
- Maintain accurate databases of accounts and travel agents and organise regular mailings to promote tactical offers.
- Coordinate and assist with site inspections, client events and FAM trips.
- Manage and liaise with suppliers, monitoring inventory and organising orders when needed.
- Manage monthly CRM Audits and present individual sales team efforts to the DOSM.
- Coordinate and run monthly reports and presentations.
- Assist with all office sales efforts, to include responding/assigning general enquiries and coordinating client requests in absence of the Director of Sales and Sales Team.
- Ensure a friendly and pleasant environment for all guests and employees ensuring that recognition is at the forefront of service.
Key Requirements
- Previous experience in a luxury establishment within Sales & Marketing is desirable but not essential.
- Excellent command of the English language both written and verbal is essential (a second language is an asset).
- Immaculate grooming standards.
- Working, practical knowledge of Microsoft Office is essential; Opera and CRM operation is highly preferable.
- Ability to work under pressure and communicate effectively at all levels.
- Ability to work on own initiative.
In return
We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including:
- Competitive salary package
- Discretionary Company Sick Pay
- Additional holiday allowance
- Season ticket loan
- Enhanced Pension Scheme
- Life Insurance
- Complimentary dry cleaning
- Safety shoes
- Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
- Private Medical Insurance
- Dental and Optical benefits
- Complimentary meals on duty
- Cycle to Work scheme
- Flu vaccinations
- Discounted chiropodist and massage treatments
- Social and sports activities (e.g. football games, running club, yoga & pilates, etc.)
- Internal transfer and promotion opportunities
- Cross-departmental exposure
- Partnered with industry-leading training providers
- Internal learning gateway
- Free access to e-learning platform offering job-specific training and personal growth courses
- Subsidised professional qualifications and certified training programmes
- Financial incentives for bringing talents to The Lanesborough via Recommend-A-Friend scheme
- Award programmes throughout the year with generous prizes
- Long service awards
- Preferential room rate at The Lanesborough for you and your family
- 50% discount on F&B and Club & Spa treatments
- Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
- Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
- Retirement parties
*Terms and conditions apply to all benefits.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Sales & Marketing Coordinator employer: The Lanesborough
Contact Detail:
The Lanesborough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Marketing Coordinator
✨Tip Number 1
Familiarise yourself with The Oetker Collection and its properties. Understanding their brand values and unique offerings will help you stand out during interviews, as you'll be able to speak confidently about how you can contribute to their luxury image.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in luxury establishments. Attend events or join online forums where you can connect with others in sales and marketing roles, as personal recommendations can often lead to job opportunities.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and PowerPoint, as these are essential for managing reports and presentations. Consider taking a short course if you're not confident, as this will show your commitment to professional development.
✨Tip Number 4
Prepare to discuss your ability to work under pressure and manage multiple tasks. Think of specific examples from your past experiences that demonstrate your organisational skills and how you effectively communicate with team members and clients.
We think you need these skills to ace Sales & Marketing Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and marketing, especially in luxury establishments. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of The Oetker Collection. Mention specific skills that align with the job requirements, such as your command of the English language and proficiency in Microsoft Office.
Showcase Your Communication Skills: Since excellent communication is essential for this role, ensure your application is well-written and free of errors. Consider including examples of how you've effectively communicated in previous roles.
Highlight Your Initiative: In your application, provide examples of times when you took the initiative in past roles. This could include managing projects, coordinating events, or improving processes, which aligns with the responsibilities of the Sales & Marketing Coordinator.
How to prepare for a job interview at The Lanesborough
✨Know the Hotel Inside Out
Before your interview, make sure you research The Lanesborough and the Oetker Collection thoroughly. Familiarise yourself with their facilities, services, and unique selling points. This knowledge will help you confidently discuss how you can promote the hotel effectively.
✨Showcase Your Communication Skills
As a Sales & Marketing Coordinator, excellent communication is key. Prepare to demonstrate your verbal and written skills during the interview. You might be asked to present ideas or respond to hypothetical scenarios, so practice articulating your thoughts clearly and concisely.
✨Highlight Your Organisational Abilities
The role involves managing databases, coordinating events, and handling multiple tasks simultaneously. Be ready to share examples from your past experiences that showcase your organisational skills and ability to work under pressure. This will reassure the interviewers of your capability to handle the demands of the job.
✨Emphasise Teamwork and Initiative
While the role requires working independently, being a team player is equally important. Prepare to discuss instances where you've collaborated with others to achieve a common goal. Also, highlight situations where you've taken the initiative to solve problems or improve processes, as this aligns with the expectations of the role.
