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- Tasks: Support the Food & Beverage team to ensure smooth daily operations and exceptional guest experiences.
- Company: Join the award-winning Lanesborough Hotel, a luxury icon in London.
- Benefits: Enjoy competitive pay, wellness perks, discounts, and career growth opportunities.
- Other info: Participate in fun social events and enjoy a supportive team culture.
- Why this job: Be part of a prestigious hotel and enhance your hospitality skills in a vibrant environment.
- Qualifications: Experience in luxury F&B roles, excellent communication, and customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
We have an exceptional opportunity to join our Food & Beverage Team at The Lanesborough. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London's most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
As a Food & Beverage Coordinator (Maternity Cover) you will be an exceptional team player and have a passion for delivering an outstanding guest experience. You will play a key role in supporting all areas within the F&B department to ensure an efficient and smooth running of the daily operation. You will be an excellent team player and have excellent communication and customer service skills. You will be flexible, able to use your initiative and organise your activities well. You will be a natural and confident communicator, with exceptional interpersonal skills and the ability to build relationships at all levels.
Key Requirements
- Previous experience in a similar role within a luxury establishment is essential
- Excellent command of the English language and a second language would be preferred
- Immaculate grooming standards
- Show drive and passion for Excellent Customer Service
- Good computer skills, competent in using MS Office and great attention to details are essential
- Previous experience with Opera and Opentable is desirable but not essential
In return
We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including:
- Financial Wellbeing
- Season ticket loan
- Enhanced Pension Scheme
- Life Insurance
- Complimentary dry cleaning
- Safety shoes
- Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
- Health & Wellness
- Complimentary meals on duty
- Cycle to Work scheme
- Flu vaccinations
- Discounted chiropodist and massage treatments
- Substantiality initiatives
- Social and sports activities (e.g. football games, running club, yoga & pilates, etc.)
- EAP Employee Assistance Programme
- Career Growth & Personal Development
- Internal transfer and promotion opportunities
- Cross-departmental exposure
- Partnered with industry-leading training providers
- Internal learning gateway
- Free access to e-learning platform offering job-specific training and personal growth courses
- Subsidised professional qualifications and certified training programmes
- Financial incentives for bringing talents to The Lanesborough via Recommend-A-Friend scheme
- Recognition & Social Initiatives
- Award programmes throughout the year with generous prizes
- Long service awards
- Preferential room rate at The Lanesborough for you and your family
- 50% discount on F&B and Club & Spa treatments
- Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
- Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
- Retirement parties
*Terms and conditions apply to all benefits.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
F&B Coordinator in London employer: The Lanesborough
Contact Detail:
The Lanesborough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at luxury establishments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share stories about your experiences and how you’ve gone above and beyond for guests in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to The Lanesborough or similar venues. Express your interest in the F&B Coordinator role and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our amazing team at The Lanesborough.
We think you need these skills to ace F&B Coordinator in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the food and beverage industry shine through. We want to see your enthusiasm for delivering outstanding guest experiences, so share any relevant stories or experiences that highlight this.
Tailor Your CV: Make sure your CV is tailored specifically for the F&B Coordinator role. Highlight your previous experience in luxury establishments and any relevant skills, like your command of English and customer service expertise. We love seeing how you fit into our team!
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality come through in your application. We’re looking for natural communicators who can build relationships, so a touch of your unique voice can make a difference.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Lanesborough. Plus, it’s super easy!
How to prepare for a job interview at The Lanesborough
✨Know Your F&B Basics
Before the interview, brush up on your knowledge of food and beverage operations. Familiarise yourself with common terms, service styles, and trends in the luxury hospitality sector. This will show your passion for the role and help you engage in meaningful conversations.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about specific situations where you went above and beyond to ensure guest satisfaction. This will demonstrate your commitment to providing an outstanding guest experience.
✨Dress to Impress
Since the role requires immaculate grooming standards, make sure you dress smartly for the interview. Choose professional attire that reflects the luxury environment of The Lanesborough. First impressions matter, and looking polished will set a positive tone.
✨Practice Your Communication Skills
As a Food & Beverage Coordinator, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as a natural communicator.