At a Glance
- Tasks: Support the terrace and kitchen teams to create memorable dining experiences.
- Company: Join a luxury fine dining restaurant with a focus on excellence.
- Benefits: Enjoy private medical insurance, complimentary meals, and retail discounts.
- Other info: Participate in fun social events and recognition programmes.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Experience in fine dining and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
As a Commis Waiter you will be an excellent communicator and take a hands‑on approach to your role. You will be a team player supporting both the terrace and kitchen team with mise en place and service operations to ensure that your team creates a memorable experience for our guests. On occasions you will be responsible to work on your own accord and communicate with key departments to ensure a flawless service. There is a key emphasis on procedures and reporting to your supervisor anything that requires immediate attention.
Key Requirements
- Experience in a similar role within a fine dining restaurant in a luxury establishment is essential.
- Excellent command of the English language and a second language would be preferred.
- Immaculate grooming standards.
- Show drive and passion for excellent customer service.
- Please note this role requires an element of manual handling.
Benefits
We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including:
Financial Wellbeing
- Season ticket loan
- Enhanced pension scheme
- Life insurance
- Complimentary dry cleaning
- Safety shoes
- Retail discounts around Victoria, Westminster, Whitehall and the Northbank area.
Health & Wellness
- Private medical insurance
- Dental and optical benefits
- Complimentary meals on duty
- Cycle to work scheme
- Flu vaccinations
- Discounted chiropodist and massage treatments
- Substantiality initiatives
- Social and sports activities (e.g. football games, running club, yoga & pilates, etc.)
- EAP – Employee Assistance Programme.
Career Growth & Personal Development
- Internal transfer and promotion opportunities
- Cross‑departmental exposure
- Partnered with industry‑leading training providers
- Internal learning gateway
- Free access to e‑learning platform offering job‑specific training and personal growth courses
- Subsidised professional qualifications and certified training programmes
- Financial incentives for bringing talents to The Lanesborough via ‘Recommend‑A‑Friend’ scheme.
Recognition & Social Initiatives
- Award programmes throughout the year with generous prizes
- Long service awards
- Preferential room rate at The Lanesborough for you and your family
- 50% discount on F&B and Club & Spa treatments
- Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
- Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
- Retirement parties
Terms and conditions apply to all benefits.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Commis Waiter / Waitress in London employer: The Lanesborough
At The Lanesborough, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and excellence in service. Our comprehensive benefits package, including private medical insurance, career growth opportunities through industry-leading training, and a supportive environment for personal development, ensures that our Commis Waiters and Waitresses thrive both professionally and personally. Located in the heart of London, we celebrate our team members with social initiatives and recognition programmes, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Commis Waiter / Waitress in London
✨Tip Number 1
Get to know the venue! If you're eyeing a role as a Commis Waiter or Waitress, pop in for a coffee or a meal. Chat with the staff and soak up the atmosphere. This shows your genuine interest and helps you understand the vibe of the place.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the application process and might even put in a good word for you. We love seeing familiar faces!
✨Tip Number 3
Practice your communication skills! As a Commis Waiter, you'll need to be an excellent communicator. Role-play with friends or family to get comfortable with handling customer queries and working as part of a team. It’ll make you stand out during interviews!
✨Tip Number 4
Apply through our website! We want to see your application directly. Make sure to highlight your experience in fine dining and your passion for customer service. Tailor your approach to show how you can contribute to creating memorable experiences for our guests.
We think you need these skills to ace Commis Waiter / Waitress in London
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for excellent customer service shine through. We want to see that you genuinely care about creating memorable experiences for guests, so share any relevant experiences that highlight this passion.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences without unnecessary fluff. This will help us quickly see how you fit into our team.
Highlight Relevant Experience:If you've worked in a fine dining restaurant before, make sure to mention it! We’re looking for candidates with experience in luxury establishments, so don’t shy away from showcasing your background in your application.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it shows that you’re keen on joining our team at StudySmarter. Plus, it makes the process smoother for everyone!
How to prepare for a job interview at The Lanesborough
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and any special offerings. This shows your enthusiasm for the role and helps you answer questions about food and drink pairings confidently.
✨Demonstrate Team Spirit
As a Commis Waiter, teamwork is crucial. Be prepared to share examples of how you've successfully worked in a team before. Highlight your ability to support both the kitchen and service teams, as this will resonate well with the interviewers.
✨Showcase Your Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios you could face during service to demonstrate your ability to handle them effectively.
✨Dress to Impress
Immaculate grooming standards are essential in fine dining. Make sure you arrive at the interview looking polished and professional. This not only reflects your understanding of the industry but also your respect for the establishment's standards.
