The Lanesborough in London invites applications for a Guests Relations Manager to join our Front Office Team. This luxury mansion is renowned for service excellence and is on the doorstep of Hyde Park, with The Lanesborough Grill and Club & Spa.
The role focuses on building rapport with guests, coordinating with departments, and upholding the highest standards of guest experience. You will support the Front Office Manager and Executive Head of Rooms Divisions to maintain VIP relationships, staff
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Guest Relations Lead — 5★ Luxury Hotel Ambassador employer: The Lanesborough
The Lanesborough is an exceptional employer, offering a vibrant work culture that prioritises excellence in guest service and employee development. With opportunities for growth within one of London's most prestigious hotels, team members enjoy a supportive environment that values professionalism and immaculate presentation, making it a rewarding place to build a career in fine dining.
