At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests.
- Company: Join a prestigious hotel known for its outstanding hospitality.
- Benefits: Enjoy complimentary meals, retail discounts, and wellness initiatives.
- Other info: Opportunities for training, promotions, and fun social events.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Passion for food and wine; excellent communication skills.
The predicted salary is between 12 - 15 £ per hour.
As a Casual Cocktail Waiter/Waitress you will provide an exceptional guest service experience. You will be an excellent communicator and take a hands‑on approach to your role. You will have a real passion for food and wine, enabling you to upsell and promote the items from your personal knowledge of the menu. You will be a team player to ensure that the team creates a memorable experience for our guests.
Key Requirements
- London experience and familiarity with a hotel environment is desirable but not essential.
- Excellent command of the English language; a second language would be preferred.
- Immaculate grooming standards.
- This role requires an element of manual handling.
Benefits
- Financial Wellbeing: Season ticket loan, Enhanced Pension Scheme, Life Insurance, Complimentary dry cleaning, Safety shoes, Retail discounts around Victoria, Westminster, Whitehall and the Northbank area.
- Health & Wellness: Complimentary meals on duty, Cycle to Work scheme, Flu vaccinations, Discounted chiropodist and massage treatments, Substantiality initiatives, Social and sports activities (e.g. football games, running club, yoga & pilates, etc.).
- Career Growth & Personal Development: Internal transfer and promotion opportunities, Cross‑departmental exposure, Partnered with industry‑leading training providers, Internal learning gateway, Free access to e‑learning platform offering job‑specific training and personal growth courses, Subsidised professional qualifications and certified training programmes, Financial incentives for bringing talents to The Lanesborough via Recommend‑A‑Friend scheme.
- Recognition & Social Initiatives: Award programmes throughout the year with generous prizes, Long service awards, Preferential room rate at The Lanesborough for you and your family, 50% discount on F&B and Club & Spa treatments, Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.), Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.), Retirement parties.
Terms and conditions apply to all benefits.
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Cocktail Waiter employer: The Lanesborough
At The Lanesborough, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. Our employees enjoy a range of benefits including complimentary meals, health and wellness initiatives, and opportunities for career advancement through industry-leading training programmes. Located in the heart of London, we provide a unique environment where staff can thrive both professionally and personally, making every day rewarding and memorable.
StudySmarter Expert Advice🤫
We think this is how you could land Cocktail Waiter
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Lanesborough and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Cocktail Waiter
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Lanesborough that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Lanesborough.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Lanesborough get a sense of who you are beyond your experience!
How to prepare for a job interview at The Lanesborough
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Lanesborough and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
