At a Glance
- Tasks: Lead maintenance operations in social housing, ensuring quality service and compliance.
- Company: Join a growing organisation dedicated to social housing maintenance across London.
- Benefits: Competitive salary, company vehicle, health plan, and career progression opportunities.
- Other info: Dynamic role with ongoing training and development in a supportive environment.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: Experience in maintenance management and strong client relationship skills.
The predicted salary is between 50000 - 60000 € per year.
We are seeking an experienced Maintenance Manager to oversee the delivery of maintenance services within the social housing sector. The successful candidate will be responsible for managing maintenance operations from mobilisation through to completion, ensuring high-quality service delivery, compliance with regulatory standards, and strong client relationships.
The Role:
As a Maintenance Manager, you will lead the operational delivery of reactive, planned and cyclical maintenance programmes across social housing contracts. You will play a key role in ensuring works are delivered safely, efficiently, on time and within budget, while maintaining excellent client, resident and stakeholder relationships. A strong working knowledge of NHF Schedule of Rates (SOR) is essential to ensure accurate pricing, cost control and commercial management across all works.
Key Responsibilities:
- Manage day-to-day maintenance operations across reactive, planned and cyclical works
- Ensure services are delivered in line with KPIs, SLAs, budgets and programme requirements
- Lead and support operational teams including supervisors, engineers, operatives and subcontractors
- Ensure full compliance with health & safety legislation, company procedures and statutory regulations
- Monitor operational and financial performance, identifying opportunities for service improvement and efficiency savings
- Review and validate works using NHF Schedule of Rates (SOR) to ensure commercial accuracy and cost control
- Build and maintain strong relationships with clients, stakeholders and residents
- Manage escalations, complaints and complex issues professionally and effectively
- Support forecasting, budgeting, reporting and commercial management processes
- Prepare and present operational and financial reports to senior management and clients
What We’re Looking For:
Experience:
- Proven experience as a Maintenance Manager within social housing or property maintenance
- Experience managing reactive, planned and cyclical maintenance contracts
- Strong client-facing and stakeholder management experience
Technical Knowledge:
- Strong working knowledge of NHF Schedule of Rates (SOR)
- Good understanding of housing compliance, regulations and health & safety standards
- Commercial and financial management experience including budgeting and cost control
- Proficient in Microsoft Office and relevant maintenance management systems
Skills & Attributes:
- Excellent leadership and team management skills
- Strong communication and organisational ability
- High attention to detail
- Ability to manage multiple priorities within fast-paced environments
- Strong problem-solving and decision-making capability
- Collaborative and proactive approach
Benefits:
- Competitive salary of £50,000 – £60,000 per annum
- Company vehicle or car allowance
- Employee health and leisure plan including GP access, medical support, shopping and leisure discounts, physiotherapy and gym membership discounts
- Employee rewards and bonus schemes
- Referral scheme
- Ongoing training and development
- Career progression opportunities within a growing organisation
This is an excellent opportunity to join a growing organisation delivering social housing maintenance services across London, offering long-term career progression and professional development opportunities.
Maintenance Manager in Essex employer: The Lanes Group
Join a dynamic and growing organisation in Chingford, Essex, where as a Maintenance Manager, you will play a pivotal role in delivering high-quality maintenance services within the social housing sector. We pride ourselves on fostering a supportive work culture that prioritises employee growth through ongoing training and career progression opportunities, alongside a competitive salary and comprehensive benefits package, including health and leisure plans. This is not just a job; it's a chance to make a meaningful impact in the community while enjoying a rewarding and fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager in Essex
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for a Maintenance Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the NHF Schedule of Rates (SOR). Be ready to discuss how you've used it in past roles to manage costs and ensure compliance. This will show potential employers that you’re not just a fit, but the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Maintenance Manager in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Maintenance Manager role. Highlight your experience in social housing and any relevant projects you've managed. We want to see how your skills match what we're looking for!
Showcase Your Knowledge:Don’t forget to mention your strong working knowledge of the NHF Schedule of Rates (SOR). This is crucial for us, so give examples of how you've used it in past roles to ensure accurate pricing and cost control.
Be Clear and Concise:When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point about why you’re the perfect fit for the role and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Lanes Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the NHF Schedule of Rates (SOR). Being able to discuss how you’ve used it in past roles will show that you’re not just familiar with it, but that you can apply it effectively in managing costs and ensuring compliance.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous maintenance roles. Highlight specific situations where you managed conflicts or improved team performance, as this will demonstrate your ability to lead operational teams effectively.
✨Client Relationships Matter
Be ready to talk about your experience in building and maintaining strong client and stakeholder relationships. Share anecdotes that illustrate your communication skills and how you’ve handled escalations or complaints professionally.
✨Demonstrate Problem-Solving Abilities
Think of a few challenging situations you’ve faced in maintenance management and how you resolved them. This will showcase your problem-solving skills and decision-making capability, which are crucial for the role.
