At a Glance
- Tasks: Lead maintenance operations in social housing, ensuring quality service and compliance.
- Company: Join a growing organisation dedicated to social housing maintenance across London.
- Benefits: Competitive salary, company vehicle, health plan, and career progression opportunities.
- Other info: Dynamic role with ongoing training and development in a fast-paced environment.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: Experience in maintenance management and strong client relationship skills.
The predicted salary is between 50000 - 60000 € per year.
We are seeking an experienced Maintenance Manager to oversee the delivery of maintenance services within the social housing sector. The successful candidate will be responsible for managing maintenance operations from mobilisation through to completion, ensuring high-quality service delivery, compliance with regulatory standards, and strong client relationships.
The Role:
- Lead the operational delivery of reactive, planned and cyclical maintenance programmes across social housing contracts.
- Ensure works are delivered safely, efficiently, on time and within budget, while maintaining excellent client, resident and stakeholder relationships.
- A strong working knowledge of NHF Schedule of Rates (SOR) is essential to ensure accurate pricing, cost control and commercial management across all works.
Key Responsibilities:
- Manage day-to-day maintenance operations across reactive, planned and cyclical works.
- Ensure services are delivered in line with KPIs, SLAs, budgets and programme requirements.
- Lead and support operational teams including supervisors, engineers, operatives and subcontractors.
- Ensure full compliance with health & safety legislation, company procedures and statutory regulations.
- Monitor operational and financial performance, identifying opportunities for service improvement and efficiency savings.
- Review and validate works using NHF Schedule of Rates (SOR) to ensure commercial accuracy and cost control.
- Build and maintain strong relationships with clients, stakeholders and residents.
- Manage escalations, complaints and complex issues professionally and effectively.
- Support forecasting, budgeting, reporting and commercial management processes.
- Prepare and present operational and financial reports to senior management and clients.
What We’re Looking For:
- Proven experience as a Maintenance Manager within social housing or property maintenance.
- Experience managing reactive, planned and cyclical maintenance contracts.
- Strong client-facing and stakeholder management experience.
- Strong working knowledge of NHF Schedule of Rates (SOR).
- Good understanding of housing compliance, regulations and health & safety standards.
- Commercial and financial management experience including budgeting and cost control.
- Proficient in Microsoft Office and relevant maintenance management systems.
Skills & Attributes:
- Excellent leadership and team management skills.
- Strong communication and organisational ability.
- High attention to detail.
- Ability to manage multiple priorities within fast-paced environments.
- Strong problem-solving and decision-making capability.
- Collaborative and proactive approach.
Benefits:
- Competitive salary of £50,000 – £60,000 per annum.
- Company vehicle or car allowance.
- Employee health and leisure plan including GP access, medical support, shopping and leisure discounts, physiotherapy and gym membership discounts.
- Employee rewards and bonus schemes.
- Referral scheme.
- Ongoing training and development.
- Career progression opportunities within a growing organisation.
This is an excellent opportunity to join a growing organisation delivering social housing maintenance services across London, offering long-term career progression and professional development opportunities.
Maintenance Manager in Chelmsford employer: The Lanes Group
Join a dynamic and growing organisation in Chingford, Essex, where as a Maintenance Manager, you will play a pivotal role in delivering high-quality maintenance services within the social housing sector. We offer a competitive salary, comprehensive employee health and leisure plans, and robust career progression opportunities, all within a supportive work culture that values collaboration and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for a Maintenance Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some research! Familiarise yourself with the latest trends and challenges in social housing maintenance. This will not only help you in interviews but also show potential employers that you're genuinely interested and knowledgeable about the field.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to maintenance management, client relationships, and compliance standards. Role-playing with a friend can help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don't forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Maintenance Manager in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Maintenance Manager role. Highlight your experience in social housing and any relevant projects you've managed. We want to see how your skills align with what we're looking for!
Showcase Your Knowledge:Don’t forget to mention your understanding of the NHF Schedule of Rates (SOR) and any compliance knowledge you have. This is crucial for us, so make it stand out in your application!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so outline your key achievements and how they relate to the role without fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Lanes Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the NHF Schedule of Rates (SOR) and housing compliance regulations. Being able to discuss these topics confidently will show that you’re well-prepared and understand the technical aspects of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about specific situations where you managed reactive, planned, or cyclical maintenance projects, and be ready to discuss how you motivated your team and ensured high-quality service delivery.
✨Client Relationships Matter
Be ready to talk about your experience in building and maintaining strong client and stakeholder relationships. Share anecdotes that highlight your communication skills and ability to handle complaints or escalations effectively.
✨Demonstrate Problem-Solving Abilities
Think of a few challenging situations you've faced in maintenance management and how you resolved them. This will help illustrate your problem-solving skills and decision-making capabilities, which are crucial for this role.
