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- Tasks: Deliver five-star service and create memorable moments for guests at The Landmark London.
- Company: Join a vibrant team at one of the Sunday Times’ Top 100 Best Companies to Work For.
- Benefits: Earn up to £29,500, enjoy discounts, complimentary stays, and extensive career development opportunities.
- Why this job: Be part of a fun, energetic environment that values your growth and unique contributions.
- Qualifications: Passion for hospitality and a positive attitude are essential.
- Other info: Work in a dynamic setting with opportunities for recognition and community involvement.
The predicted salary is between 24500 - 29500 £ per year.
Enrich the Journeys of our People and our Guests as our Night Front Office Graduate! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Benefits
- Annual Earnings up to £29,500 (£25,500 basic salary + non-contractual Tronc)
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world‑class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered complimentary
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Night Front Office Graduate to join our Front Office Team on a permanent basis, with an immediate start to consistently deliver memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
Responsibilities
- Maintain and adhere to The Landmark London Standard Operating Procedures in all day to day duties and to ensure every attempt is made to deliver memorable moments to each and every guest while providing 5* service at all times.
- Acquiring the knowledge to be able to explain the hotels products and rates on offer, and giving recommendation to our guests to generate maximum revenue for the department.
- Understanding of relevant policies and procedures and how to deal with specific situations.
- You will be required to work 40 hours per week, on a shift rota.
Our Accolades
- One of Sunday Times’ Top 100 “Best Companies to Work For 2025”
- Leaders Club Hotel of the Year Award 2025
- A Leading Hotels of the World member
- 5 red stars
- 2 rosettes
- Earth Check Silver Certified 2025
If you feel your experience, personality and interest are a match for this Night Front Office Graduate role, we encourage you to apply today. What makes you unique makes us exceptional!
All applicants must be legally eligible to work in the UK.
Night Front Office Graduate - Front Office - The Landmark London employer: The Landmark
Contact Detail:
The Landmark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Office Graduate - Front Office - The Landmark London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Landmark London. Understand their values, culture, and what makes them stand out. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Night Front Office Graduate, you'll be interacting with guests and team members alike. Role-play common scenarios with friends or family to boost your confidence and ensure you can deliver that five-star service they’re looking for.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent The Landmark London.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Night Front Office Graduate - Front Office - The Landmark London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Night Front Office Graduate role shine through! We want to see how excited you are about joining our team and contributing to the memorable moments we create for our guests.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that align with what we're looking for. We love seeing how your unique background can add value to our vibrant team!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know what makes you unique. Share your story and how it connects to our mission at The Landmark London!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at The Landmark
✨Know the Hotel Inside Out
Before your interview, make sure you research The Landmark London thoroughly. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you answer questions about how you can contribute to delivering that five-star service.
✨Show Your Passion for Hospitality
During the interview, let your enthusiasm for the hospitality industry shine through. Share personal experiences where you've gone above and beyond for guests or colleagues. This aligns perfectly with the hotel's focus on creating memorable moments and a positive environment.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, especially in a front office role. Think of examples from your past experiences where you resolved conflicts or provided exceptional service. Practising these scenarios will help you articulate your problem-solving skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about the team culture, training opportunities, or how the hotel supports career growth. This shows that you're not just interested in the job, but also in being part of their community and contributing to its success.
