At a Glance
- Tasks: Lead the stewarding team to deliver five-star service and maintain hygiene standards.
- Company: Join The Landmark London, a top-rated hotel with a vibrant culture.
- Benefits: Earn up to £39,000, enjoy discounts, free meals, and wellness support.
- Other info: Dynamic work environment with opportunities for career development and community involvement.
- Why this job: Be part of a passionate team that values your growth and unique contributions.
- Qualifications: Experience in managing teams and overseeing kitchen operations in a five-star setting.
The predicted salary is between 34000 - 39000 € per year.
Enrich the Journeys of our People and our Guests as our Stewarding Operation Manager! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Benefits
- Annual earnings to £39,000 (£34,502.94 base salary + non-contractual tronc)
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world‑class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered complimentary
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Stewarding Operation Manager, to join our Stewarding Department on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
Responsibilities
- To manage the stewarding department in all daily operational needs for the hotel to ensure 5 stars standards are maintained or exceeded.
- To conduct regular performance review and training needs for the department to ensure departmental standards are followed.
- To manage the hotel back of house hygiene standards, staffing level and equipment needs for the hotel operation.
- In the absence of the deputy chief steward, assists with administrative tasks for the department.
- Candidate must demonstrate proven experience managing a large team.
- Applicants must have relevant experience overseeing stewarding/kitchen operations within a five-star hotel.
- You will be required to work such hours as are necessary to fulfil their duties and, in any event, not less than hours.
About the company
- One of Sunday Times’ Top 100 “Best Companies to Work For 2025”
- Leaders Club Hotel of the Year Award 2025
- A Leading Hotels of the World member
- 5 red stars
- 2 rosettes
- Earth Check Silver Certified 2025
If you feel your experience, personality and interest are a match for this Stewarding Operation Manager role, we encourage you to apply today. What makes you unique makes us exceptional!
All applicants must be legally eligible to work in the UK.
Stewarding Operation Manager - Back of House & Stewarding - The Landmark London employer: The Landmark
The Landmark London is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture filled with energy and passion. Located conveniently near major transport links, employees enjoy competitive benefits including generous discounts, comprehensive support programmes, and opportunities for professional development, all while contributing to a community that values diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Stewarding Operation Manager - Back of House & Stewarding - The Landmark London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Landmark London. Understand their values and what makes them tick. This way, you can show how your passion aligns with their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience managing teams and operations.
✨Tip Number 3
Show your personality! The Landmark London is all about energy and passion, so don’t be afraid to let your unique self shine during the interview. Share stories that highlight your leadership style and how you create a positive environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Stewarding Operation Manager position.
We think you need these skills to ace Stewarding Operation Manager - Back of House & Stewarding - The Landmark London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your energy and passion align with our team culture at The Landmark London.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in stewarding or kitchen operations. We’re looking for candidates who can demonstrate their ability to manage a large team and maintain five-star standards.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for unique individuals, so don’t be afraid to showcase what makes you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at The Landmark
✨Know Your Stuff
Before the interview, make sure you’re familiar with the responsibilities of a Stewarding Operation Manager. Brush up on your knowledge of hygiene standards, team management, and kitchen operations in a five-star environment. This will show that you’re serious about the role and ready to hit the ground running.
✨Show Your Passion
The Landmark London values energy and passion, so don’t hold back! Share your enthusiasm for creating memorable moments for guests and your team. Talk about experiences where you’ve gone above and beyond in previous roles to enhance service or team morale.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team culture, training opportunities, or how they maintain their five-star standards. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Dress to Impress
Even though it’s a back-of-house role, first impressions matter! Dress smartly and professionally for your interview. It reflects your respect for the opportunity and aligns with the high standards expected at The Landmark London.
