At a Glance
- Tasks: Lead a passionate team to deliver five-star service and memorable experiences for guests.
- Company: The Landmark London, a top-rated hotel with a vibrant culture.
- Benefits: Competitive salary, discounts, healthcare support, and free meals on duty.
- Other info: Be part of a diverse community focused on growth and recognition.
- Why this job: Join a dynamic team and make a real impact in a prestigious hotel environment.
- Qualifications: Experience in housekeeping management and strong leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
Enrich the Journeys of our People and our Guests as our Director of Housekeeping! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Director of Housekeeping are:
- Salary: Competitive
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to healthcare cash plan
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Director of Housekeeping, to join our Accommodation Services Team on a permanent basis, with an immediate start to consistently deliver memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Director of Housekeeping, your main duties and expectations for the role will include:
- Team Management: Oversee all Housekeeping and Laundry department staff, including hotel employees, agency personnel, and contract cleaners, ensuring high standards of service and performance across the property.
- Cross-Department Coordination: Collaborate with multiple departments, Front Office, Engineering, and Guest Relations to ensure seamless service delivery and meet the expectations of all guests.
- Leadership of Senior Team: To be an active member of the hotels Senior Management Team. To direct and guide senior team members and Supervisors to ensure that all accommodation areas are consistently cleaned and maintained to the highest standards.
- Staff Training & Development: Lead a large team, identify and provide ongoing training and development to ensure excellence in service standards and performance across all departments.
- Financial management: Manage and be involved with the department’s financial performance, including preparing payroll forecasts, budget projections, P&L results, and contributing to the Capex preparation and annual budgeting processes.
You will be required to work hours as necessary to fulfil your duties according to business needs, and in any event not less than 40 hours per week.
We are One of Sunday Times’ Top 100 “Best Companies to Work For 2026”, Leaders Club Hotel of the Year Award 2025, A Leading Hotels of the World member, 5 red stars, 2 rosettes, Earth Check Silver Certified 2025.
If you feel your experience, personality and interest are a match for this Director of Housekeeping role, we encourage you to apply today. What makes you unique makes us exceptional!
All applicants must be legally eligible to work in the UK.
Director of Housekeeping - Executive Office - The Landmark London employer: The Landmark
The Landmark London is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture filled with energy and passion. Located conveniently near major transport links, we provide competitive salaries, extensive benefits including discounts across our properties, and opportunities for professional development through world-class training programmes. Join us to be part of a diverse community that values your unique contributions and fosters a supportive environment for both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Housekeeping - Executive Office - The Landmark London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The Landmark London. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and recent achievements. Show us you’re not just another candidate; demonstrate how your passion aligns with our mission to enrich the journeys of our guests and team.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your leadership style and how you manage teams, as this role is all about guiding others to deliver top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our vibrant community.
We think you need these skills to ace Director of Housekeeping - Executive Office - The Landmark London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for housekeeping and guest service aligns with our values at The Landmark London.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the Director of Housekeeping role. We love seeing how your unique background can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at The Landmark
✨Know Your Stuff
Before the interview, dive deep into the role of Director of Housekeeping. Understand the key responsibilities like team management and cross-department coordination. Familiarise yourself with The Landmark London’s values and how they align with your own experience in delivering five-star service.
✨Showcase Your Leadership Skills
As a potential leader, be ready to discuss your past experiences managing teams. Prepare examples that highlight your ability to train and develop staff, ensuring high standards of service. This is your chance to demonstrate how you can bring positive energy and foster a fun environment for the team.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the hotel’s culture, team dynamics, and future goals. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Dress to Impress
First impressions matter, especially in hospitality! Dress smartly and professionally to reflect the high standards of The Landmark London. A polished appearance will help convey your seriousness about the role and your understanding of the industry.
