At a Glance
- Tasks: Lead the stewarding team to deliver five-star service and maintain hygiene standards.
- Company: Join The Landmark London, a top-rated hotel with a vibrant culture.
- Benefits: Earn up to £39,000, enjoy discounts, free meals, and wellness support.
- Other info: Recognised as one of the Sunday Times’ Top 100 Best Companies to Work For.
- Why this job: Be part of a passionate team that values your growth and unique contributions.
- Qualifications: Experience in managing large teams and overseeing kitchen operations in a five-star setting.
The predicted salary is between 34000 - 39000 € per year.
Enrich the Journeys of our People and our Guests as our Stewarding Operation Manager! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Stewarding Operation Manager are:
- Annual earnings to £39,000 (£34,502.94 base salary + non-contractual tronc)
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered complimentary
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Stewarding Operation Manager, to join our Stewarding Department on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Stewarding Operation Manager, your main duties and expectations for the role will include:
- To manage the stewarding department in all daily operational needs for the hotel to ensure 5 stars standards are maintained or exceeded.
- To conduct regular performance review and training needs for the department to ensure departmental standards are followed.
- To manage the hotel back of house hygiene standards, staffing level and equipment needs for the hotel operation.
- In the absence of the deputy chief steward, assists with administrative tasks for the department.
- Candidate must demonstrate proven experience managing a large team.
- Applicants must have relevant experience overseeing stewarding/kitchen operations within a five-star hotel.
You will be required to work such hours as are necessary to fulfil your duties and, in any event, not less than hours.
If you feel your experience, personality and interest are a match for this Stewarding Operation Manager role, we encourage you to apply today. What makes you unique makes us exceptional!
All applicants must be legally eligible to work in the UK.
Stewarding Operation Manager - Back of House & Stewarding - The Landmark London in City of Westminster employer: The Landmark
The Landmark London is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture filled with energy and passion. Located conveniently near major transport links, we provide a range of benefits including competitive salaries, extensive discounts, and opportunities for professional development, ensuring that our employees feel valued and supported in their careers. Join us to be part of a diverse community where your unique strengths contribute to delivering memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Stewarding Operation Manager - Back of House & Stewarding - The Landmark London in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at The Landmark London. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and culture. Show us how your passion for five-star service aligns with our mission to create memorable moments for guests and team members alike.
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how you’d handle challenges in managing a large team or maintaining hygiene standards in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our vibrant team.
We think you need these skills to ace Stewarding Operation Manager - Back of House & Stewarding - The Landmark London in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your energy and passion align with our mission to enrich the journeys of our people and guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in stewarding or kitchen operations. We’re looking for candidates who can demonstrate their ability to manage a large team and maintain five-star standards.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us see how you fit into our vibrant team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at The Landmark
✨Know Your Stuff
Before the interview, dive deep into the role of a Stewarding Operation Manager. Familiarise yourself with the daily operations of a five-star hotel and be ready to discuss how you can maintain and exceed those standards. This shows your passion and understanding of what the job entails.
✨Showcase Your Leadership Skills
Since managing a large team is crucial for this role, prepare examples from your past experiences where you've successfully led a team. Highlight any training or performance reviews you've conducted, as this will demonstrate your capability to manage and develop staff effectively.
✨Emphasise Your Commitment to Hygiene Standards
Given the importance of back-of-house hygiene in the hospitality industry, be prepared to discuss your approach to maintaining high hygiene standards. Share specific strategies you've implemented in previous roles to ensure compliance and excellence in cleanliness.
✨Bring Positive Energy
The Landmark London values a happy and fun environment, so let your personality shine through during the interview. Be enthusiastic about the opportunity and express how you can contribute to a positive team culture. Remember, they’re looking for someone who fits into their vibrant community!
