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- Tasks: Deliver delicious food and drinks to guests, ensuring a five-star experience.
- Company: Join The Landmark London, a top-rated hotel with a vibrant team culture.
- Benefits: Earn up to £31,158.70, enjoy discounts, free meals, and wellness support.
- Why this job: Be part of a passionate team that values your growth and unique contributions.
- Qualifications: Positive attitude and a desire to provide excellent customer service.
- Other info: Work in a fun environment with opportunities for career development and recognition.
The predicted salary is between 31000 - 32000 £ per year.
Enrich the Journeys of our People and our Guests as our In Room Dining Waiter / Waitress in our restaurant! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as In Room Dining Waiter / Waitress are:
- Annual Earnings up to £31,158.70 (£26,436.80 basic salary + non-contractual tronc)
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered complimentary
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate In Room Dining Waiter / Waitress, to join our Restaurant on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As In Room Dining Waiter / Waitress, your main duties and expectations for the role will include:
- Deliver food and beverages to guest rooms in a timely manner
- Take and process room service orders accurately
- Assist guests with menu selections and provide recommendations
- Collaborate with kitchen staff to ensure order accuracy and quality
- Maintain a high standard of cleanliness and organization in the service area
- Address guest inquiries and resolve any issues promptly
You will be required to work 40 hours per week, on a shift rota.
If you feel your experience, personality and interest are a match for this In Room Dining Waiter / Waitress role, we encourage you to apply today. What makes you unique makes us exceptional!
All applicants must be legally eligible to work in the UK.
Night In Room Dining Waiter/Waitress - Food and Beverage - The Landmark London in City of Westminster employer: The Landmark
Contact Detail:
The Landmark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night In Room Dining Waiter/Waitress - Food and Beverage - The Landmark London in City of Westminster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Landmark London. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their vibrant team.
✨Tip Number 2
Practice your service skills! Since you're applying for a role that’s all about delivering top-notch service, think about scenarios you might face. Role-play with a friend or family member to get comfortable with handling guest inquiries and menu recommendations.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look sharp and professional. It reflects your respect for the role and the establishment. Plus, it sets a positive tone right from the start!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Night In Room Dining Waiter/Waitress - Food and Beverage - The Landmark London in City of Westminster
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about delivering five-star service and creating memorable moments for our guests.
Tailor Your CV: Make sure your CV is tailored to the In Room Dining Waiter/Waitress position. Highlight any relevant experience in food and beverage service, and don’t forget to mention your ability to work in a team and handle guest inquiries!
Be Yourself: We value unique individuals, so don’t be afraid to let your personality come through in your application. Share what makes you stand out and how you can contribute to our fun and energetic environment.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for this exciting journey!
How to prepare for a job interview at The Landmark
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings. Being able to confidently recommend dishes or suggest pairings will impress your interviewers and show that you're genuinely interested in providing excellent service.
✨Showcase Your Passion for Service
During the interview, express your enthusiasm for hospitality and how you enjoy creating memorable experiences for guests. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. The Landmark London values a positive and energetic environment, so share instances where you collaborated effectively with colleagues to achieve a common goal.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with a difficult guest or managing a busy service period. Think through your responses ahead of time, focusing on your problem-solving skills and commitment to guest satisfaction.